When Care Becomes Emotional Labor

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In this episode, I talk through disrespect in a care=based work environment and the emotional labor that comes with it. I reflect on what happens when people who are in despair take their anger out on staff, while upper management continues to push the idea that everyone must be kept "happy." This is an honest conversation about impossible expectations placed on care workers, and the mental toll of trying to stay professional while carrying other people's pain.

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