Why You Can’t Hire Your Way Out of Access Problems: Inside Inova’s Virtual Capacity and Throughput Strategy

In this episode of The Strategy Catalyst Dispatch, we unpack why expanding a physician workforce alone can't fully resolve access challenges and how Inova Health System has targeted the problem through a coordinated access-and-flow strategy.

Michelle Vassallo, VP of Operations, Clinical Enterprise, walks us through the systemwide standards, centralized infrastructure, and unified referral and transfer processes that allow Inova to unlock “virtual capacity” and move patients to the right place, at the right time, with the right resources.

To learn more of Strategy Catalyst's access work and in-depth case studies, click here: https://hmacademy.com/insights/strategy-catalyst/care-delivery/access-as-a-strategic-product-redefining-how-health-systems-connect-people