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Connecting Goals to Impacts and Outcomes
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Connecting Goals to Impacts and Outcomes
- Harnessing Structured Conversations for Customer-Driven Value Delivery
- By: Claude Hanhart, Rachel Collins
- Narrated by: Matthew Spaur
- Length: 7 hrs and 25 mins
- Unabridged
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Overall18
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Performance18
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Story18
You’ve been in that Agile planning session. Everyone agrees on goals like “improve customer experience” or “increase engagement.” The roadmap looks aligned. The OKRs are approved. But when the sprint ends, no one can clearly explain what success actually means—or why customers should care.
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Very well informed communications
- By Danielle Johnson on 05-13-26
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Connecting Goals to Impacts and Outcomes
- Harnessing Structured Conversations for Customer-Driven Value Delivery
- Narrated by: Matthew Spaur
- Length: 7 hrs and 25 mins
- Release date: 04-20-26
- Language: English
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