Summary:

Most agencies are obsessed with acquisition and it’s quietly killing their margins.

In this episode, I sat down with Jordan Narducci to unpack why retention is the most ignored (and highest ROI) lever in your business and how he turned that insight into a fast growing agency after getting laid off the same week his child was born.

Takeaways:

• Why retention has nothing to do with email & SMS (and what actually moves LTV)
  
  
• The pricing mistake that cost him multiple high value clients early on
  
  
• How a simple shift to value based retainers unlocked massive growth
  
  
• The hidden reason agencies are so hard to scale and what to do about it
  
  
• The exact partnership strategy driving the majority of his inbound leads
  
  
• Why hiring offshore talent might outperform local hires (at a fraction of the cost)
  
  
• How he’s using AI to eliminate his biggest operational bottleneck

Check out Jordan here at:
DTCPG

How to Know Exactly What's Going On in Your Agency—Without Chasing, Guessing, or Waiting for Things to Break.
https://www.agencyuplift.co/workshop

👉 Get new episodes right to your inbox - click here 👈

Summary:

Most agency owners think they’re running effective team meetings but they’re actually draining energy, killing alignment, and wasting hours every week.

If your “all hands” meeting is just a client roll call, you’re not leading you’re babysitting dashboards.

In this solo episode, I break down the exact structure I use to turn one weekly meeting into a force multiplier for culture, clarity, and growth.

Takeaways:

• Why “status update meetings” are silently destroying your team’s engagement
  
  
• The real purpose of an all hands (and why almost everyone gets it wrong)
  
  
• The 7-part framework I use to create alignment, energy, and ownership
  
  
• How to turn your team into a self improving system (instead of siloed operators)
  
  
• The subtle culture mistake that makes everything fall apart when you leave the room
  
  
• How to extract insights from your team that directly improve client retention
  
  
• The one simple tactic that forces everyone to actually pay attention

👉 Get new episodes right to your inbox - click here 👈

Summary:

The problem isn’t your service, it’s that you can’t prove it works.
If you’re stuck at $10K/month, this episode shows exactly why and how to break through without more clients.

This is a live consultation with SEO expert Benas Leonavicius, who’s sitting on a goldmine but leaving massive growth on the table.

Takeaways:

• Why not tracking ROI is silently capping your pricing (and authority)
  
  
• The simplest way to collect client data without tech, tools, or integrations
  
  
• How to turn “SEO services” into a high ticket outcome based offer
  
  
• The hidden reason referrals are flowing and how to double them overnight
  
  
• Why testimonials should come before asking for referrals
  
  
• The exact shift from freelancer thinking → agency operator thinking
  
  
• How to use basic data to instantly improve LinkedIn outbound performance

Check out Benas here at:
Benasleo.com

Find out exactly where your agency is still dependent on you, and why - no opt-in required.

https://www.agencyuplift.co/founder

👉 Get new episodes right to your inbox - click here 👈