I'm Here

Compassionate Communication in Patient Care

By: Marcus Engel

Narrated by: Marcus Engel

Modern medical technology helps patients recover faster than any other time in history. However, the human interaction between patient and care giver is still the essential foundation of healing. “I’m Here” is a personal narrative from the patient’s perspective. Filled with practical advice, packed with humor and overflowing with appreciation, Marcus Engel encourages health care professionals to practice compassionate communications in all its forms.

Professional speaker and author Marcus Engel is considered an expert in communicating the patient’s perspective, and inspiring health care professionals to excellence. Marcus speaks from the heart. After being blinded and suffering catastrophic injuries at the hands of a drunk driver, he endured years of hospitalization, rehab and recovery. Marcus is the author of “After This… An Inspirational Journey for All the Wrong Reasons” and “The Other End of the Stethoscope: 33 Insights for Excellent Patient Care.

©2010 Marcus Engel (P)2024 Marcus Engel

Critic reviews

“I’m Here” should be required reading for all health practitioners. Marcus’ personal experience of being a patient and his insights into what constitutes compassionate care are marvelous and right on.” —Dr. Norma Stephens Hannigan, Assistant Professor of Clinical Nursing Diplomate of Comprehensive Care, Columbia University in the City of New York.

A Reminder of a Healthcare Professional’s WHY

I loved this audio version of I’m Here! For it to be read by Marcus, to hear and feel some of the emotions he experienced as that 18 year old patient, is remarkable and truly special.

Thank you, Marcus, for sharing your story and for helping healthcare providers everywhere better understand the patient perspective and that everyone has a backstory!

A must read for any healthcare provider. This should be a mandatory read in all nursing/medical school programs.

Marcus first hand experience as a patient provides a window into what matters most in patient care.

A must read!

I laughed I cried. My approach to patient care will forever be changed. Thank you Marcus!!!