Just Listen

Discover the Secret to Getting Through to Absolutely Anyone

By: Mark Goulston

Narrated by: Arthur Morey

Getting through to someone is a critical, fine art. Whether you are dealing with a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades and get your message thoroughly communicated and registered.

Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston combines his background with the latest scientific research to help you turn the “impossible” and “unreachable” people in their lives into allies, devoted customers, loyal colleagues, and lifetime friends.

In Just Listen, Goulston provides simple yet powerful techniques you can use to really get through to people including how to:

• make a powerful and positive first impression;
• listen effectively;
• make even a total stranger (potential client) feel understood;
• talk an angry or aggressive person away from an instinctual, unproductive reaction and toward a more rational mindset;
• and achieve buy-in--the linchpin of all persuasion, negotiation, and sales.

Whether they're coworkers, friends, strangers, or enemies, the first make-or-break step in persuading anyone to do anything is getting them to hear you out. The invaluable principles in Just Listen will get you through that first tough step with anyone.

With this groundbreaking book, you will be able to master the fine but critical art of effective communication.

Just listen to positively improve relationships!

I learned a lot of helpful things to lovingly work with a difficult child. There are many chapters that discuss sales & business techniques, but I still gleaned knowledge from those in working within relationships in general! We can all do better in our listening! Dr. Goulston has an incredible gift!

A surprisingly helpful and practical (“business self help”) book

As a 56 year old Physician Assistant with 25 years of experience, I’ve recently opened a self pay General medical practice. Listening on Audible for the 3rd time is even more enjoyable than the first time. I rank the information and quality of this book up with the classics such as “Seven Habits of Effective People” Nice job Dr. Goulston!! Arthur Murray’s soft spoken manner of narration increases listening to the book.
Albert Luongo, MS, PA, MBA
Luongo Medical Care
Stamford, CT.

Actual usable information!

I greatly appreciate the flexibility and broad range of ways the information tought here brings our awareness to very useful and applicable techniques! This is exactly what I was looking for and am going to have to go through this many more times! One of the most impactful 'self help' books I've encountered, thank you so much for getting this information out to us!

You need to “listen”

This was a great listen about…..listening. Calming your impulses and understanding why people behave in a certain manner will help improve communication professionally and personally. Some of the tips in the book, I am sure everyone uses from time to time but if you incorporate all of the tips, I am sure that you will have more productive communications.

Simply fabulous

Anyone who read (or listened to) Never Split the Difference will both appreciate and enjoy this book. Also, the book presented information that is based on science and came from a place of genuineness. Loved it.