The Power Positive Confrontation:

The Skills You Need to Know to Handle Conflicts at Work, at Home and in Life

By: Barbara Pachter, Susan Magee

Narrated by: Barbara Pachter, Susan Magee

When slighted, misunderstood, cut-in-front-of, annoyed, taken advantage of, or treated rudely, most people avoid their bosses, ignore co-workers, change hairdressers, complain to friends, shout and pound their fists. They often miss the most positive, effective alternative of all: confronting positively.

Now, for everyone who was never taught, or never realized, that between "bully" and "wimp" is a range of behavior that is positive, dignified, and effective for dealing with life's bothersome situations, there is The Power of Positive Confrontation. This practical, step-by-step guide will not only improve your ability to confront others, but will also help you to live a more conflict-free life.

©2000 Barbara Pachter & Susan Magee (P)2009 Gildan Media Corp

Very good book.

This is the type of book for everyone. It teaches you to make a dignified stand for yourself when dealing with all the rude people in the world. It does not promote confrontation, but when you have to confront someone it teaches you how to do it "the right way".

Mostly good

Very good information and advice. I just wish they would have paid a professional narrator to read the book.

More than just confrontation advice

I thought this book was excellent. It's narrated by the author and poorly edited, but that makes her seem more human and friendly. The confrontation advice is simple, yet that is a really good thing to be reminded of. Confronting people is a more simple process than we think. The book also has a ton of good advice on business etiquette and general business communication.

This is a book for most people - Excellent

I am not sure what other readers say when they say "no meat" to this book. Every person in business needs to read this book. She gives specific examples and how to learn to bring up concerns or confront people. Like dont use "you, never or always" "be polite and powerful" and she shows you what to do to be polite and powerful. She is exactly right! when you hold concerns or issues in and complain, it lowers yourself esteem. This has drasticly improved my ability to talk with people about issues at work and at home.

Sure there are parts that are too much and not needed. The later chapters were not as interesting. But the foundation of this book is solid and practical.

If you want to improve on confronting, getting better at bringing up simple issues and concerns, giving feedback to people or just standing up for yourself, Then this is a must read!

Wish I'd read it years ago.

I wish I'd learned this stuff as a teen--as a preteen! Refresher courses in college and after would have been nice, too. I've heard the same basic advice that Pachter and Magee give from a number of other sources, but this book goes into useful depth and detail on how to apply that advice at home, on the go, and on the job. Pachter offers up a practical course in conflict resolution that becomes assertiveness training... or vice versa? This self-help book translates well to the audio format, and its content is delivered in manageable and memorable chunks.