Tribal Knowledge - The Practical Use of ISO, Lean and Six Sigma Together

By: Marnie Schmidt

Narrated by: Beth Bostic

A practical guide to developing and implementing a comprehensive business-management system that integrates quality, environmental, and safety and incorporates lean and Six Sigma to reduce waste and variation. Lots of real-life examples and step-by-step instructions, including a fast and repeatable implementation model that can be done in as little as eight weeks. As a bonus these systems are compliant with the international ISO standards and are easy to implement and maintain in any industry. Marnie Schmidt uses her experience as a lean Six Sigma black belt and more than 20 years of hands-on experience in management, strategic planning, and process improvement to simplify the process and help leverage the most-effective management tools to maximize business performance.

©2014 Marnie Schmidt (P)2015 Marnie Schmidt

clear message awesome content

The content that many of us would think it is boring is clear described in a smooth and interest way. they could put name at the chapters so we can locate the content more easily.

very Useful Book ... but read it!

Great hands-on info. Narrator had a great voice but ... please don't read quotation marks and web addresses, vocal inflection makes it clear enough.

Annoying narrator

Book had great content and I ordered a paperback but the narrator was completely annoying. Ma'am, please don't READ the punctuation but instead allow it to guide your inflection.

Great book didn't like narration style

Five star content. My only criticism was on the narration. Narrator's voice was pleasant, but she read words like quote and end quote and open parentheses. It was very distracting from topic and, ironically, added waste to the book.

parentheses end parentheses, quotation mark, end q

oK I have the same experiences and qualifications as the author. Its a good executive read but the constant use of parentheses, end parentheses, drove me nuts.