Undefined World

Life in CX & Beyond

By: Elisa Reggiardo, Alexa Huth

Narrated by: Stephanie Richardson

With so many options, limitations, and considerations, how is anyone supposed to land in a career they enjoy? Well, the expectation that we’re all just magically going to know exactly what we want to do and know just how to get there is the first thing that needs to go.

Undefined World shows you the truth about how former support agents discovered fulfilling careers. Seven professionals pull back the curtain to give you an honest look at how they got where they are today and why no one should ever tell you you’re on the wrong path.

If you have ever felt lost in your career or wondered why it’s so hard to find a job you love, you’re in good company. Let the stories in this book remind you that you don’t have to know exactly where you are going in life - it’s totally fine to try different careers, roles, and fields. Just remember, your career is about you and what you want out of life!

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