Episodes

  • 33: Beyond ‘Human Error’- Designing for Humans

    33: Beyond ‘Human Error’- Designing for Humans
    Feb 27 2026
    In this episode of Risk Revolution, Val and Nuala are joined by Julie Avery and Dominic Furniss, both experts on Human Reliability, to tackle a stubborn challenge in pharmaceutical manufacturing quality: why we keep seeing repeat deviations, repeat CAPAs, and repeat “retraining’.
    Julie and Dominic make a practical case for integrating Human Factors Engineering (HFE) into the PQS in a way that is not only cultural, but structured and auditable. Drawing lessons from other high-hazard industries (including COMAH), they outline what a pharma-focused human reliability guide could look like.
    This conversation isn’t just theory. Julie and Dominic are actively building momentum, and they’re inviting quality leaders, practitioners, and learners to join a growing Community of Practice to share tools, case experiences, and practical ways to bring human reliability into real PQS work. If you’ve ever thought, ‘we keep fixing the symptom,’ this episode is for you.
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    1 hr and 3 mins
  • 32: Risk Thinking: From Tools to Judgement

    32: Risk Thinking: From Tools to Judgement
    Jan 30 2026

    In this episode, the hosts take a hard look at one of the most persistent challenges in modern quality risk management: why risk thinking feels natural in everyday life—but becomes so difficult at work.

    Moving beyond familiar tools like FMEA, heat maps, and scoring tables, the discussion explores what real risk thinking looks like in regulated environments—and why over-reliance on templates can sometimes suppress the very judgment and curiosity needed to manage risk effectively.

    Key topics include:

    • Why completing a risk tool doesn’t necessarily mean risk has been managed
    • The difference between risk analysis and risk-based decision-making
    • How compliance pressure, audit defensibility, and organizational culture shape behavior
    • What “good” risk-based decisions look like when information is incomplete
    • Practical ways teams can talk about risk without pulling up a template
    • The importance of humility, uncertainty, and learning from real-world outcomes

    The episode also connects today’s challenges to the evolution of ICH Q9 and the industry’s broader shift toward Quality Risk Management—asking whether the original intent has been lost along the way

    Show Notes:

    1. Risk management basics: what exactly is it? David Hillson Risk Doctor
    2. Lori's upcoming PDA West Coast Chapter Event
    3. Article: Steps Towards Demystifying Risk-Based Decision Making (Valerie Mulholland and Anne Greene
    4. Valss Course on RBDM.... http://www.gmp.ie
    5. Val’s 8 steps to better Risk Thinking in RBDM

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    46 mins
  • 31: EU GMP Chapter 1 Update: The quiet rewrite that may change QRM auditability.

    31: EU GMP Chapter 1 Update: The quiet rewrite that may change QRM auditability.
    Dec 31 2025
    In this episode, Lori and Val explore the proposed update to Chapter 1 of the EU GMPs - Eudralex Volume 4. The update solidifies formality in Quality Risk Management and is clear that it expects subjectivity to be minimized. Join us as we discuss what this means in reality and how moving these expectations from a guidance to an inspection standard might impact QRM implementation.

    SHOW NOTES:
    The proposed update to Chapter 1 of the EU GMPs
    https://health.ec.europa.eu/consultations/stakeholders-consultation-eudralex-volume-4-good-manufacturing-practice-guidelines-chapter-1_en#respond-to-the-consultation
    Article by Dr Emma Ranmarine on Drug Shortages
    https://www.pda.org/pda-letter-portal/home/full-article/drug-shortage-is-a-wicked-problem
    Article by Dr Marty Lipa on connecting QRM and KM:
    https://prst.ie/wp-content/uploads/2020/11/Knowledge-as-the-Currency-of-Managing-Risk-Uniting-QRM-and-KM-28Oct20-FINAL-for-Level3.pdf
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    37 mins
  • 30: Utilizing AI to improve QRM

    30: Utilizing AI to improve QRM
    Dec 1 2025
    This month, we’re going to discuss Artificial Intelligence with Mike Salem. Mike is an expert in AI with over 15 years of experience. He has a background in mathematics and computer science and has worked in several industries, including defense, education, finance, and more. The design of this podcast is to take us from understanding some general terms and concepts to how this can be leveraged to improve our QRM programs and decision-making, all while keeping humans in the loop.

    Show Notes:

    1. Reflection paper on the use of Artificial Intelligence (AI) in the medicinal product lifecycle
    2. Considerations for the Use of Artificial Intelligence to Support Regulatory Decision-Making for Drug and Biological Products
    3. The EU AI Act
    4. Learning how to write prompts (3-part video series) – search OpenAI Academy to get started for free
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    1 hr and 12 mins
  • 29: Stability Under Pressure

    29: Stability Under Pressure
    Oct 30 2025
    LIVE from the Q1 Scientific Conference in Co. Kildare, Ireland, Nuala and Val, alongside guests Declan Lowney and Dr. Mark Powell, unpack how the Life Science industry is evolving its approach to pharmaceutical and medical device or combination product stability. With faster product cycles, complex supply chains, and new science on degradation, we are asking - is your stability strategy ready for what’s next?

    Declan Lowney, Director of Stability Sciences in Analytical Development - Biologics within Johnson & Johnson Innovative Medicine R&D, provides technical leadership in stability science and enhanced expertise in stability-related ICH and Regulatory guidance. Declan joined J&J in 2006 and has supported the commercial approval of over 10 products. Before joining J&J, Declan has over 10 years’ experience in the pharmaceutical industry across a broad range of areas, including R&D, QC, QA, Regulatory Affairs, and Pharmacovigilance, and is also a QP.

    Dr. Mark Powell is a Fellow of the Royal Society of Chemistry (RSC) with over thirty years’ experience as a senior analytical chemist. Mark has served as both Honorary Secretary and Honorary Treasurer of the RSC’s Analytical Division and led a working group on continuing professional development until July 2016. He has worked at a senior level in several companies with responsibility for analytical development and equipment qualification.

    Link to the Q1 conference https://conference.q1scientific.com/

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    52 mins
  • 28: Quality Theatre to Quality Science - Jeremiah Genest’s Playbook

    28: Quality Theatre to Quality Science - Jeremiah Genest’s Playbook
    Sep 30 2025
    Val sits down with Jeremiah Genest, Senior Director of QTR at Just Evotec Biologics, to discuss intelligent failure. Jeremiah argues that quality systems should be designed to fail predictably, so we can learn purposefully. He also takes aim at those feel-good metrics, like celebrating zero deviations, that can hide unknowns rather than prove control.

    It’s provocative, it’s practical, and…You might never look at a green dashboard the same way again.

    Show Notes:
    Jeremiah's blog 'Investigations of a Dog' - https://investigationsquality.com/

    Philosophy of Deming and the 14 principles of the System of Profound Knowledge - https://deming.org/

    former FDA investigator and DI expert, Peter Baker's blog - https://www.liveoakqa.com/blog-1

    Upcoming Q1 conference (with the LIVE EPISODE of the Podcast) - https://conference.q1scientific.com/
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    1 hr and 2 mins
  • 27: Risk Revolution Bookshelf: What We’re Reading (And Why It Matters)

    27: Risk Revolution Bookshelf: What We’re Reading (And Why It Matters)
    Aug 28 2025
    In this special Book Club edition of Risk Revolution, join Nuala, Lori & Val as they dive into three powerful books that are reshaping the way we think about leadership, culture, and decision-making in regulated industries.

    From David Marquet’s Turn the Ship Around to Amy Edmondson’s The Right Kind of Wrong and Vesper & McFarland's Quality Risk Management: A Practical Guide,
    the risk revolutionaries explore how trust, psychological safety, and letting go of outdated habits all contribute to better quality, stronger teams, and smarter risk-based decisions.

    Expect honesty, personal reflections, and a few surprises along the way.

    Links:
    A Google Talk featuring L. David Marquet on his insights from the book - https://www.youtube.com/watch?v=IzJL8zX3EVk&t=247s
    A YouTube Video featuring Amy Edmonson: https://www.youtube.com/watch?v=C2zFnHCWWfw
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    1 hr and 1 min
  • 26: The 2025 Half-Time Huddle

    26: The 2025 Half-Time Huddle
    Jul 31 2025
    Nuala and Val look back at the previous episodes this year to highlight some of the most interesting interviews, topics, and revelations. Nuala and Val share key insights from Professor Kevin O'Donnell, Anders Vinther, Matt Pearson, Barry Byrne, and Rosanna Bules.

    The Fearless Organisation and The Right Kind of Wrong by Amy Edmonson,
    Turn the Ship Around by David Marquet.
    Quality Risk Management: A Practical Guide by Jim Vesper & Amanda McFarland.
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    42 mins