Episodes

  • Building trust in mobility: How IDV powers community marketplaces

    Building trust in mobility: How IDV powers community marketplaces
    Mar 19 2026

    Peer-to-peer mobility platforms rely on one critical ingredient: trust. Adriana Cespedes, Founder of Ventu, joins Veriff Voices to discuss how identity verification helps protect car owners, prevent fraud, and create safer experiences for travelers in Costa Rica's growing mobility marketplace.

    [00:17] Introduction
    [02:21] Building trust in car rentals [06:03] Trends in vehicle hire and mobility industry [09:15] Regulatory environment for car hire companies [11:09] Customer verification challenges [14:01] Partnership with Veriff [17:45] Integration process with Veriff [20:10] Real-world performance of Veriff [24:50] Impact on fraud prevention [27:27] Customer experience and trust [31:04] Future of identity verification in mobility [35:36] Growth plans for Ventu

    Read the full blog to learn more: https://www.veriff.com/case-studies/mobility-in-costa-rica.

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    38 mins
  • The value of ownership: What recent data exposures reveal about the identity industry

    The value of ownership: What recent data exposures reveal about the identity industry
    Mar 5 2026

    Recent data exposures have revealed a hard truth: while orchestration of the customer trust lifecycle to third party providers can bring convenience, there is a cost that comes with outsourcing trust. In this episode, Veriff CPTO Hubert Behaguel explores what that means for KYC providers, identity supply chains, and the future of digital security.

    [00:17] Exploring trust in the digital age [01:47] Understanding data breaches and trust [03:29] The lifecycle of data breaches [07:55] Distinguishing breaches from exposures [10:06] The limitations of KYC measures [12:46] Risks of outsourcing trust [15:46] Diluted accountability in identity models [18:42] The future of trust in digital identity [21:33] Questions for identity verification partners [23:10] Veriff's approach to trust architecture [26:34] Real-time fraud detection strategies [29:20] The future of identity providers Read more: https://www.veriff.com/identity-verification/learn/kyc-accountable-trust-architecture.
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    32 mins
  • Is the credit system breaking? Synthetic identities and the limits of verification

    Is the credit system breaking? Synthetic identities and the limits of verification
    Feb 26 2026

    Credit reports are often treated as the gold standard, but what if the data cannot always be trusted? Patrick De Suza, Co-Founder and CTO of Grid, helps us explore why only a multi-layered fraud defence can keep your business safe from synthetic identities, credit washing, and manipulated bureau data.

    [00:17] Introduction [01:03] Understanding synthetic identities and credit washing [04:17] The impact of data manipulation on credit reporting [06:08] Synthetic identities vs. credit washing [07:22] Challenges in traditional credit models [09:56] Consumer awareness and the risks of data manipulation [11:05] The rise of digital fraud during the pandemic [13:32] The need for data sharing in financial services [18:41] The consequences of inaction in fraud prevention [21:09] Collaboration among lenders, bureaus, and tech providers [24:02] The role of machine learning in fraud detection [27:10] Balancing automation and human oversight in fraud prevention [30:52] Shared responsibility in data integrity [32:48] Envisioning the future of fraud prevention [35:00] The importance of collaboration [38:44] Looking ahead
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    41 mins
  • How Berlin's mobility super app balances regulation, fraud, and seamless UX

    How Berlin's mobility super app balances regulation, fraud, and seamless UX
    Feb 12 2026

    How do you keep onboarding fast when regulation is strict and fraud keeps evolving? In this episode, Claudia Sikora, Team Lead at BVG Jelbi, shares how Berlin's all-in-one mobility app balances compliance, fraud prevention, and a seamless user experience at scale. From verifying drivers' licenses to adapting to AI-driven fraud, we explore what it really takes to build trust in modern mobility platforms.

    [00:17] Introduction [00:47] Claudia Sikora and the Jelbi Journey [02:22] A comprehensive mobility solution [04:25] Partnership with Veriff: compliance and verification [08:55] Balancing security and user experience [13:27] Evolving fraud trends in mobility [17:43] The role of regulation in mobility [20:05] Future of digital identity in mobility [22:05] Advice for new mobility platforms *BVG Jelbi launched in 2019, they will be celebrating their 7th anniversary later this year.
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    24 mins
  • Why perpetual KYC (pKYC) is the future of compliance

    Why perpetual KYC (pKYC) is the future of compliance
    Jan 29 2026

    Perpetual KYC (pKYC) is reshaping compliance. In this episode of Veriff Voices, Alex Buckwald from Alloy, joins us to break down why pKYC is replacing periodic reviews, how biometrics fit into the picture, and why a little friction can actually build trust. A practical, honest conversation on fraud, regulation, and designing identity journeys that work for both businesses and customers.

    [00:17] Introduction [00:45] Meet Alex, an expert in digital identity [03:25] Understanding perpetual KYC (pKYC) [10:05] The regulatory changes and compliance expectations [12:58] Balancing security and user experience [19:52] The layered approach to identity verification [22:40] The role of AI and automation in pKYC [26:15] Partnerships enhancing pKYC capabilities [30:55] The future of biometrics in financial services [35:45] Implementing pKYC: practical steps for businesses
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    43 mins
  • Inside Fraudscape: why the UK Is facing a national emergency

    Inside Fraudscape: why the UK Is facing a national emergency
    Jan 8 2026

    Fraud now accounts for 43% of all crime in the UK. In this episode of Veriff Voices, Cifas Director Rachael Tiffen breaks down the latest fraud research, exploring AI-driven identity fraud, insider threats, and why cross-sector collaboration is critical to restoring digital trust.

    [00:17] Introduction
    [01:05] What Cifas does and why cross-sector data sharing matters
    [04:04] Fraudscape explained and why fraud is a national emergency
    [06:05] Identity fraud as the UK's biggest fraud threat
    [08:25] Is legislation keeping up with the fraud landscape?
    [11:48] Companies House reform and mandatory identity verification
    [14:52] How AI is supercharging fraud
    [18:00] Deepfakes, voice cloning, and synthetic identities: the human impact of fraud and romance scams
    [20:33] Selling identities and the rise of money muling
    [22:44] Why young people are being targeted
    [25:38] Insider fraud and why it's increasing
    [29:22] Polygamous working and fake employment histories
    [32:28] What effective fraud collaboration really looks like
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    36 mins
  • Partnering to protect an eCommerce marketplace

    Partnering to protect an eCommerce marketplace
    Dec 11 2025

    How do digital transformation and identity verification work together to fight fraud? SaaS Production CTO Quentin Fahrner joins us to share how smarter tech, smoother integrations, and AI are shaping a safer digital future.

    [00:59] Introduction to digital transformation and verification technology
    [02:31] SaaS Production's unique approach and expertise
    [05:36] Addressing fraud and the need for identity verification
    [07:04] Implementation experience integrating Veriff solutions
    [12:00] Impact of identity verification on fraud prevention
    [14:01] User experience and balancing security with convenience
    [16:12] Challenges in digital transformation
    [17:35] Emerging trends in AI and cybersecurity
    [23:36] The future of digital identity verification
    [26:54] Striking a balance between security and user experience
    [30:57] Future innovations at SaaS Production Read more about Veriff and SaaS Production's partnership: https://www.veriff.com/case-studies/veriff-and-saas-production-protect-an-ecommerce-marketplace
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    33 mins
  • Safety in numbers: why collaboration is the key to fighting fraud

    Safety in numbers: why collaboration is the key to fighting fraud
    Nov 20 2025

    We caught up with Bruce Ackerman, Head of Sales at end-to-end verification orchestration specialist Grid, to discuss why collaboration, adaptability, and smarter verification are key to staying ahead of fraud.

    [00:18] Introduction to fraud and digital identity
    [03:48] Understanding synthetic identities and AI fraud
    [06:42] User experience in fraud prevention
    [08:05] Customer concerns and business strategies
    [13:10] The need for collaboration in fraud prevention and building a collaborative anti-fraud ecosystem
    [17:53] Understanding the cost of fraud
    [19:35] The slow response of financial institutions
    [21:45] The future of data sharing in finance
    [24:40] Evolving threats and job security
    [27:25] Fraud prevention as a revenue driver
    [31:54] The partnership between Grid and Veriff
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    36 mins