AUTHOR

Jeff Rosenberg

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Jeff has spent more than thirty years working across strategy, operations, and customer experience disciplines, consulting for leading companies such as SAP, Verizon, Hershey, Optum, BMW, ADT, and Motorola. Prior to cofounding WideOpen, Jeff served in leadership and practitioner roles in consulting, agency, and corporate organizations.

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The CX Imperative

Five Strategic Practices for Renewal of the Customer-Centered Enterprise

By: Mark Fithian, Jeff Rosenberg

Narrated by: Eric Martin Reid

Length: 4 hrs and 7 mins

Release date: 08-05-25

Language: English

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