Lean Customer Development

Building Products Your Customers Will Buy

By: Cindy Alvarez

Narrated by: Chelsea Kwoka

How do you develop products that people will actually use and buy? This practical guide shows you how to validate product and company ideas through customer development research - before you waste months and millions on a product or service that no one needs or wants.

With a combination of open-ended interviewing and fast and flexible research techniques, you’ll learn how your prospective customers behave, the problems they need to solve, and what frustrates and delights them. These insights may shake your assumptions, but they’ll help you reach the "ah-ha!" moments that inspire truly great products.

Validate or invalidate your hypothesis by talking to the right people.

Learn how to conduct successful customer interviews play-by-play.

Detect a customer’s behaviors, pain points, and constraints.

Turn interview insights into Minimum Viable Products to validate what customers will use and buy.

Adapt customer development strategies for large companies, conservative industries, and existing products.

©2014 Cindy Alvarez (P)2021 Upfront Books

Great advice

Really got me pumped and prepped. I think it could use more examples of great questions to ask

A very practical framework

An incredibly practical framework for customer development and its stages. Good for both startups and big companies