The Secrets to Restaurant Management and Staff Training

The Missing Pieces to a Highly Successful Restaurant Operation

By: Christine Lueders

Narrated by: Tiana Hanson

When managers take care of the staff, the staff will take care of the guests, and the guests will always come back! This training book is all about "Restaurant Soft Skills". It shows how individual actions have a direct or indirect effect on others. Understanding the significance of these skills and incorporating the relevance of these concepts, ideas, and strategies will enable restaurant owners and managers to retain staff, decrease problems, create respect, increase profits, and increase customer satisfaction!

©2017 Christine Smith (P)2020 Christine Smith

Maybe the text will be better

Honestly the narration of this book just wasn’t it for me, maybe I’ll try to read the book and see if that is better.

grabage

garbage garbage garbage garbage garbage garbage garbage garbage garbage garbage garbage garbage garbage garbage garbage garbage garbage garbage is this going to be unique enough for you? garbage

Good tips and best practices

Front of house heavy, but other reviewers said that. Recommended listening/reading for my manager team. Finds a balance of employee and management/ownership values.