What to Say When Things Get Tough Audiobook By Leonard S. Greenberger cover art

What to Say When Things Get Tough

Business Communication Strategies for Winning People Over When They're Angry, Worried and Suspicious of Everything You Say

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What to Say When Things Get Tough

By: Leonard S. Greenberger
Narrated by: Steven Roy Grimsley
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BREAK THROUGH ANYONE'S ANGER AND WIN THEIR TRUST IN CRISES LARGE AND SMALL

Leonard S. Greenberger is a partner at one of today's most successful public relations firms. In What to Say When Things Get Tough, this seasoned expert offers verbal and nonverbal skills for handling communication crises in any public forum.

©2013 Leonard S. Greenberger (P)2022 McGraw Hill-Ascent Audio Customer Service Management & Leadership Marketing & Sales Leadership Business Career Success Management Career
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