Working with Emotional Intelligence

By: Daniel Goleman Ph.D. Ph.D.

Narrated by: Aaron Meza

In his phenomenal bestseller, Emotional Intelligence, Daniel Goleman mapped the territory where IQ meets EQ, where we apply what we know to how we live.

Spending over a year on the New York Times bestseller list, Emotional Intelligence provided the evidence for what many successful people already knew: being smart isn't just a matter of mastering facts; it's a matter of mastering your own emotions and understanding the emotions of the people around you.

Now, in Working With Emotional Intelligence, Goleman shows why emotional intelligence has become the new yardstick for success for CEOs and junior hires alike. Drawing on both unparalleled access to business leaders and in-depth research, he documents that star performance in every field depends more on emotional intelligence than IQ or technical skills. And the impact of emotional intelligence is even greater at the top of the leadership pyramid.

Goleman vividly shows how self-awareness, motivation, influence, conflict management, and team-building play out in some of the top corporations in the world today, and points out the damage done when they are lacking. He also creates a strategy for the "emotionally intelligent organization" that will shape training and development programs for years to come.

With examples from real-life businesses, including successes and failures, this program is a blueprint for all who want to thrive with integrity and satisfaction in the new global economy.

Critic reviews

"Having explained in Emotional Intelligence that EQ matters as much as IQ in the workplace, Goleman now explains how EQ can be learned." - Library Journal

Great information!

Eye opening and very informative. I learned a great deal that has real world application.

One of the most important books I've encountered

Yes, I'll say it: this is one of the most important books I've read (listened to) in my life. I am well into my career of many years. I am 49. I work with executives, and I have friends that are execs, but I am not one. I am sometimes caught in between their squabbles. This book helps me understand my organization infinitely better than I did before. It's phenomenal for work relationships and interactions. It is great at helping you understand where you are in your career and how organizations and teams work best. It so rich. There is so much there,. I just finished Emotional Intelligence and then did this one. I think it is better to do it this way, but I think someone would get as much just doing this book.

Great!

Great Book for management and leadership. Plenty of short stories and examples that help it relate to you.

Review

I found a few great qualities within myself and a few others that I need to bring to light and change.

Intelligence for the 21st Century Workplace

In his first book on emotional intelligence, Daniel Goleman focuses on education and how we teach emotional intelligence. In this book, the focus is on the work world and how critical emotional intelligence is for organizational success. Goleman reviews the five dimensions of emotional intelligence (self-awareness, self-regulation, motivation, empathy, and handling relationships) and lists 25 emotional competencies, highlighting which of those competencies lead to business success and which determine the success or failure of an executive.

Throughout the book, Goleman supports his argument for the need for emotional intelligence, noting that organizations going through the greatest change need emotional intelligence the most and that EI accounts for ninety percent of what's required for effective leadership. Moreover, he lauds the concept of learning organizations because they increase emotional intelligence, particularly in the areas of building trust and improving communications and dialogue. He closes the book with the statement that lack of emotional intelligence is the corporate equivalent of a weakened immune system - not necessarily deadly but ultimately affecting productivity and competitiveness. In this day and age, it's not a situation that many organizations can afford to find themselves in.