Showing titles in Conflict Resolution & Mediation

When we disagree about fundamental issues, especially issues such as politics or religion, it can be incredibly difficult to maintain close interpersonal relationships. These differences have ended friendships and caused rifts in families. We need a tool to help us build more resilient relationships despite real and present differences. In Brave Talk, communications expert Melody Stanford Martin offers just such a tool: impasse. By learning to treat every conflict as if it's an impasse and temporarily suspend our desire to resolve differences, we make space....

All businesses experience the insidious cost of conflict. Unfortunately, few have the skills or resources to combat this toxic and pervasive problem. Until now!

Wherever two or three are gathered, there's a negotiation going on. SURVIVAL NEGOTIATION tells you how it's done, how to prepare, offering specific strategies and tactics which can get you to "YES." If you want to improve your life, you have to improve your negotiating skills. This e-book can help you do that. Written by a New York attorney with over 40 years experience negotiating everything from a plea bargain to a prenuptial agreement.

The 7Cs Compass for Conflict Resolution offers a groundbreaking approach to help you arrive at the best possible outcome for conflict you are facing. The process turns adversaries into partners to confront problems jointly.

Negotiation is the middle ground between capitulation and stonewalling, a back and forth between two parties trying to reach agreement. If a price or other term is nonnegotiable, there is no give and take, just "take it or leave it". You may think you are negotiating, but if the other side isn't playing, you aren't either. Regardless of the industry, situation, or product, the two most common mistakes negotiators make are: 1. They give ground too easily, and 2. They get nothing in return.

Want employees that go the extra mile? Love them or hate them, employee engagement surveys are here to stay. As manager, you're expected to digest the data and come up with a plan for improving the numbers. But it's not just busy work. Raising engagement scores matters because engagement matters. An enthusiastic workforce translates into higher productivity and profitability with less turnover and absenteeism. Fully committed workers will give their all every day - and it's your job to make that happen.

Whether in everyday life or at work - wherever people and different characters meet, there is potential for conflict. Do you often find yourself in situations where minor disputes lead to lengthy arguments or where you fail to assert your interests? Do you perhaps jeopardize relationships with people who are important to you or with whom you are dependent? Do you perhaps even feel less educated or eloquent than your counterpart after discussions?

From the cranberry bogs of Massachusetts to the classrooms of Singapore and Finland, from tiny start-ups to global engineering firms and beloved American organizations like Ocean Spray, Eileen Fisher, Gore, and Boston Scientific, Heffernan discovers ways of living and working that foster creativity, spark innovation, reinforce our social fabric, and feel so much better than winning.

How to Talk to Anyone is an introspective guide to mastering communication skills and improving social skills in the age of the global pandemic. This book will help you understand the reason why you struggle with interpersonal relationships and insecurities, providing you with proven methods and techniques that will help you overcome these issues.

Conflict Intelligence Quotient (Conflict-IQ®): The Missing Piece to Turbocharge Conscious Leaders' and Organizations' Emotional Intelligence by Yvette Durazo introduces different aspects of conflict management, illustrating emotional intelligence and conflict intelligence as indelible factors that enhance any organization’s reputation.The book uncovers solutions to conflict and reveals the root causes of certain kinds of conflict. It takes the listener deep into the background of issues and how these childhood problems can be a problem in an organization.

The modern working world doesn't leave much time for reflection. Leaders in particular are encouraged to speed ahead, make quick decisions, and seek swift solutions to any problem that may arise. However, the full-speed-ahead approach can backfire. By taking time to pause and reflect, it's possible to notice new pathways and develop innovative solutions that allow for impactful results. Executive coach Janet M. Harvey has worked with leaders and teams around the world to explore the common tensions that arise in the workplace.

Prepare to be inspired by real-life stories of individuals who have faced similar situations and emerged victorious. Discover how they rallied their allies, leveraged their strengths, and skillfully negotiated their way to success. Each chapter combines practical advice with captivating storytelling, ensuring that you not only gain valuable insights but also enjoy the process. The book goes beyond generic advice by providing you with practical, day-to-day strategies that you can implement immediately.

Hailed by PMA, the Independent Book Publisher's Association, as a "business breakthrough" and "one of the 30 best business books of the year" by Soundview, the first edition of Working Relationships set the standard for managing conflict and developing teamwork while learning to get along with friends and foes at work. Now author Bob Wall is back with the latest research and field-tested knowledge about the critical role emotional intelligence (EQ) plays in achieving workplace and career success.

Are you eager to unveil the truth hidden behind lies and experience the freedom of genuine relationships? Introducing "Unmasking Lies: The Ultimate Guide to Detecting Deception", a groundbreaking book that will equip you with the tools to expose dishonesty and nurture authentic connections in every aspect of your life. Imagine the possibilities as you effortlessly recognize deception, safeguard yourself from fraud, and build meaningful bonds with friends, family, coworkers, and online acquaintances. This comprehensive guide will lead you on a transformative journey through the intriguing ...

Rituals are group activities during which people go through a series of behaviors in a specific order. They give teams the ability to create a collective point of view and reshape the processes that affect their day-to-day work. In Turning People into Teams, you’ll find dozens of practical rituals for finding a common purpose at the beginning of a project, getting unstuck when you hit bottlenecks or brick walls, and wrapping things up at the end and moving on to new teams.

In this rapidly evolving world, when creativity is the currency of success, "The Idea Catalyst: Igniting Your Creative Potential For Success" by Sam is your ultimate guide to unlocking your inner innovator and harnessing the power of creative thinking. The realm of creative thinking often appears shrouded in mystery, but it's time to cut through the haze and become a wellspring of innovative ideas. Are you ready to unleash your inner innovator and engineer creativity from scratch? This book is your gateway to being a master of idea generation. Discover the undeniable impact of innovative ...

This is a book of practical advice for restoring the vibe when trust has been tested, damaged or even broken. It provides an introduction to the Mindful Improv Thinking framework for initiating, engaging and recovering from the difficult conversations that ultimately strengthen trust. Damaged trust is an inevitable reality of collaboration. Good people get it wrong sometimes. We say the wrong thing, drop the ball, and have areas of needed growth that impact our colleagues in ways unintended. What happens next is what determines culture.

This edition of From Prison to Possibilities is the most comprehensive and transformative version yet—designed to support incarcerated individuals, returning citizens, mentors, and families with practical tools for real‑world change. This expanded edition introduces all‑new content, including a Mentor Readiness Assessment, a powerful new chapter featuring reflections from actual mentors and coaches, and deeper integration of soft skills, career development tools, and post‑release planning. Every page is built to help readers take ownership of their future with clarity, confidence, ...

What separates a good leader from a truly great one? It's not just vision or charisma—it's the ability to understand, influence, and motivate others on a deep, psychological level. In Charismatic Leadership, you’ll discover the hidden science behind the world’s most effective leaders. Blending timeless leadership principles with cutting-edge behavioral psychology, this transformative guide will teach you how to ethically influence others, inspire lasting commitment, and create a culture that drives performance. Inside, you’ll learn how to: Harness the power of persuasive ...

A bully for a boss makes life absolutely terrible. Do you work for a boss that bullies you around? Do you feel fed up, exhausted, helpless, or powerless at work? You can gain back your power, your dignity, and your work life. And this book shows you how.