Showing titles in Policy & Administration

In Prescription for Excellence, Michelli provides an inside look at an organization that has become the envy of its industry - and explains how you can dominate your own industry by using the same approach. 

Introducing "How To Write Your Own Successful VA Claim For Service-Connected Disability Compensation (A VA Claim Guide For Veterans)" by Nicasio Rios Jr. This comprehensive guide is designed to help veterans navigate the complicated veterans benefits and claims process.

The inside story of the most audacious public health campaign of the 21st century. In 2002, a dynamic doctor named Thomas Frieden became health commissioner of New York City. With support from the new mayor, billionaire Michael Bloomberg, Frieden and his health department team prohibited smoking in bars, outlawed trans fats in restaurants, and attempted to cap the size of sodas, among other groundbreaking actions.

A groundbreaking, “timely and well-written” (Booklist, starred review) guide to addiction from a psychiatrist and public health doctor, offering practical, proven solutions for individuals, families, and communities dealing with substance use and abuse. Written with warmth, accessibility...

The Healthcare Heretic is both a call for disruptive change to a system that is clearly broken and a rallying cry to potential leaders of the economy of the future. It challenges the obsolete mind-set of the Industrial Age - decayed notions that have lulled corporations and the people who work for them into the illusion that doing things the “old way” is safe and that change is a danger to all.

Part biography and part clear-eyed examination of a healthcare system in crisis, Hospital, Heal Thyself tells the story of enigmatic healthcare visionary Eugene Litvak, whose research and strategies have already been implemented at many top twelve-ranked hospitals to save hundreds of millions of dollars and countless thousands of patient lives. While US healthcare costs continue to skyrocket, Litvak's program described in this book offers tested, effective methods to trim those costs while simultaneously improving patient outcomes.

Medical Receptionist Handbook to Success is a comprehensive learning tool for the enhancement of front desk personnel in a healthcare setting. Handbook offers implementable tools to promote effective communication, customer service, and productivity.

The U.S. healthcare system is in critical condition--but this should come as a surprise to no one. Yet until now the solutions proposed have been unworkable, pie-in-the-sky plans that have had little chance of becoming law and even less of succeeding. In Code Red, David Dranove, one of the nation's leading experts on the economics of healthcare, proposes a set of feasible solutions that address access, efficiency, and quality.

Medical professionals are among the highest-sued people in the most litigious country in the world, which means if that string of letters behind your name includes a “D,” you’ve got a big target on your back. It’s usually not a matter of if you’ll find yourself at the wrong end of a lawsuit, but when. What’s worse, although for everyone else, a settlement means the end of the matter, that’s not so for you.

Health-care organizations cry out for a tool to decrease untoward events and bridge the communication gap between professional clinician teams and clients. Discover how to guide your team to creatively problem-solve, build emotional and social intelligence, increase workplace safety and employee retention, and guarantee client satisfaction with the results-don’t-lie Improv to Improve Healthcare system.

“Leading Healthcare Transformation: Doctors, Nurses, and Managers at the Helm” is an exhaustive analysis of the modern dynamics in the healthcare sector, with a particular emphasis on middle management leadership. It provides a deep dive into the roles, responsibilities, and leadership abilities required by different professionals, including doctors, nurses, and managers.

In the United States alone, 1 in every 5 deaths results from heart failure. Norman Cousins should know—a massive heart attack nearly killed him. Here is the dramatic account of that trauma, the events leading up to the attack, his intensive rehabilitation program, and his recovery. Cousins' experience is an inspirational case study in how to mobilize inner resources to overcome fear and panic.

Regarded as one of the finest journalists of her generation, Mamie Baird Magnusson's whole life was a celebration of words - words that she fought to retain in the grip of a disease which is fast becoming the scourge of the 21st century. Married to writer and broadcaster Magnus Magnusson, they had five children of whom Sally is the eldest.

Benjamin Daniels is angry. He is frustrated, confused, baffled and, quite frequently, very funny. He is also a GP. These are his confessions. A woman troubled by pornographic dreams about Tom Jones. An 80-year-old man who can't remember why he's come to see the doctor. A woman with a common cold...

In this book, award-winning journalist Beth Baker tells the story of people devising innovative ways to live as they approach retirement, options that ensure they are surrounded by a circle of friends, family, and neighbors. Based on visits and interviews at many communities around the country, Baker weaves a rich tapestry of grassroots alternatives, some of them surprisingly affordable.

Entrepreneurs are born to disrupt—but disrupting established industries like healthcare is no small feat. Drawing from her twenty-plus years of experience as a founder and business leader, Kara Trott reveals her secret sauce to succeeding in a field that’s notoriously resistant to innovation. A former lawyer turned accidental entrepreneur, Kara founded Quantum Health in 1999, spearheading healthcare navigation—and a new industry in the process.

On May 3, 2006, Ted Giovanis emailed a US government official, seeking clarity on an arcane issue: the calculation used by Medicare to determine reimbursement rates for certain kinds of hospitals. Though he expected a routine exchange, what unfolded was anything but.

Over the past three decades, the once-efficient American health care system has evolved into a complex maze of monopolies and a racket of bureaucratic checks, approvals, denials, roadblocks, and detours. This shift has created a massive and at times redundant workforce that frustrates patients, as well as physicians, nurses, and administrative staff. Health care costs the United States more than $11,000 for each person in the country each year - more than double what it costs in most Western European countries to deliver equal or even better care.

Unleashed Potential: How Youth Lead the Way to a Stronger Future is a powerful exploration of how mentorship, resilience, and community-driven leadership can transform lives and shape a brighter future. Through the lens of the East Oakland Youth Development Center (EOYDC), Regina G. Jackson shares the inspiring stories of young leaders who have risen above challenges to create lasting change for themselves and their communities. This book highlights EOYDC’s unique mentorship model, which creates a self-sustaining ecosystem of leadership by empowering youth as both mentees and mentors. ...

You’re at the end of a long journey that has brought you from a fledgling medical student with nothing but dreams and desire, through one of the most arduous courses of study known to mankind, to a place of relief, and . . . well, fear. As you begin this new chapter in your life, you will soon discover that your studies have made you book-smart. But sadly, you haven’t been exposed to the real world or the business side of medicine . . . until now.