Showing titles in Policy & Administration

Written by Thomas Lee, Chief Medical Officer at Press Ganey, Social Capital in Healthcare describes a new and powerful framework for improving healthcare, arguing that managers should approach the work of building trust, teamwork, and high reliability with the same intensity and discipline as CFOs use when managing the finances of their organizations.

When did we start trusting influencers over doctors? You used to see a doctor. Now you go online. Want to track your blood sugar? Your heart rate? Your sleep? You can. Need to focus? Want to lose weight fast? Everything is a click away. But who is regulating this? As hospital wait times grow ever longer and some patients are priced out of medical care altogether, influencers have filled the gap. From doctors promoting new therapies, to entrepreneurs selling solutions, these self-styled experts glow with good health and guarantee results.

For two decades, Dr. Danielle Ofri has cared for patients at Bellevue, the oldest public hospital in the country and a crossroads for the world's cultures. In Medicine in Translation she introduces us, in vivid, moving portraits, to her patients, who have braved language barriers, religious and racial divides, and the emotional and practical difficulties of exile in order to access quality health care.

An accessible and balanced account, Food Politics laid the groundwork for today's food revolution and changed the way we respond to food industry marketing practices. Now, a new introduction and concluding chapter bring us up to date on the key events in that movement. This pathbreaking, prize-winning book helps us understand more clearly than ever before what we eat and why. This book is published by University of California Press.

Cleveland Clinic has long been recognized for driving some of the best clinical outcomes in the nation, but it was not always a leader in patient experience. How did Cleveland Clinic turn itself around so effectively and so quickly? More important, how can you do the same with your organization? Service Fanatics reveals the strategies and tactics the Clinic applied to become one of today's leading patient-experience healthcare organizations - methods that seamlessly translate to any business seeking to improve its customer experience.

Go from being a good practitioner to being an extraordinary leader of healthcare professionals.

A physician reveals how right-wing backlash policies have mortal consequences -- even for the white voters they promise to help Named one of the most anticipated books of 2019 by Esquire and the Boston Globe In the era of Donald Trump, many lower- and middle-class white Americans are drawn to...

Dr. Caleb Slater has a revolutionarily new approach to treating patients. With a slightly different view of the human body, he has been able to achieve groundbreaking results for a wide variety of symptoms, including pain, nausea, dizziness, abdominal discomfort, headaches, and breathing difficulties to name a few. If you have found the current treatments lacking and only managing your symptoms rather than providing a cure, then this book is for you.

Bringing his audacious and persuasive thesis to life, Gartner offers case histories of some famous Americans who represent this phenomenon of hypomania. These are the real stories you never learned in school about some of those men who made America: Columbus, who discovered the continent, thought he was the messiah. John Winthrop, who settled and defined it, believed Americans were God's new chosen people. Alexander Hamilton, the indispensable founder who envisioned America's economic future, self-destructed because of pride and impulsive behavior.

Science doesn't speak for itself. Neck-deep in work that can be messy and confounding and naïve in the ways of public communication, scientists are often unable to package their insights into the neat narratives that the public requires. Enter celebrities, advocates, lobbyists, and the funders behind them, who take advantage of scientists' reluctance to provide easy answers, flooding the media with misleading or incorrect claims about health risks. In Bad Advice, Paul A. Offit shares hard-earned wisdom on the dos and don'ts of battling misinformation.

We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you use design thinking to produce breakthrough innovations and transform your organization. This book will inspire you to: understand the transformative potential of design thinking; proceed from idea to product at lightning speed; iterate with rapid customer feedback; fail small and win big; create new products people love; lead design thinking teams more effectively; and open new paths to innovation at your company.

Americans spend more money on health than people anywhere else in the world. And what do they get for it? Statistically, not much. Americans today live shorter, less healthy lives than citizens of other rich countries. The problem, Sandro Galea argues, is that Americans focus on the wrong things. Well is a radical examination of the subtle and not-so-subtle factors that determine who gets to be healthy in America.

For those who could read between the lines, the censored news out of China was terrifying. But the president insisted there was nothing to worry about. Fortunately, we are still a nation of skeptics. Fortunately, there are those among us who study pandemics and are willing to look unflinchingly at worst-case scenarios. Michael Lewis’ taut and brilliant nonfiction thriller pits a band of medical visionaries against the wall of ignorance that was the official response of the Trump administration to the outbreak of COVID-19.

From medical expert Leana Wen, MD, Lifelines is an insider's account of public health and its crucial role - from opioid addiction to global pandemic - and an inspiring story of her journey from struggling immigrant to being one of Time’s 100 Most Influential People.

The Emerging Healthcare Leader: A Field Guide is an essential resource for those in the early stages of becoming a healthcare leader. Packed with tactics, tips, and illuminating straightforward examples, this book is an indispensable guide to building your career in healthcare leadership.

A 'textbook with passion', Hardwiring Excellence offers a road map and practical how-to guide for creating and sustaining a culture of service and operational excellence. In this book, author Quint Studer, founder of Studer Group, draws on his personal experience as a former hospital executive who led two organizations to the top 1% in patient satisfaction and his experience coaching hundreds of healthcare organizations since.

Transform your healthcare practice with a prescription for success. What if your healthcare practice was a place where everyone—administrators, care providers, and patients—felt good? A place where burnout, job dissatisfaction, or staff turnover simply didn’t exist? A place where you and your team show up every day energized, fulfilled, and inspired to deliver the highest quality of care? For too long, the healthcare system has been built exclusively around the needs of patients, at the expense of the mental and physical health of the very people who are expected to care for them.

Reduced life expectancy, worsening health outcomes, health inequity, and declining health-care options - these are now realities for most Americans. However, in a country of more than 325 million people, addressing everyone's issues is challenging. How can we effect beneficial change for everyone so we all can thrive? What is the great equalizer?

In Compassionomics: The Revolutionary Scientific Evidence That Caring Makes a Difference, physician scientists Stephen Trzeciak and Anthony Mazzarelli uncover the eye-opening data that compassion could be a wonder drug for the 21st century. Now, for the first time ever, a rigorous review of the science - coupled with captivating stories from the front lines of medicine - demonstrates that human connection in health care matters in astonishing ways. Never before has all the evidence been synthesized together in one place.

Struggling to understand medical billing and coding? Want to turn these challenges into a career opportunity in the healthcare sector? Wondering how to master the most in-demand skills in this field? Tackle these challenges with “Medical Billing & Coding for Beginners [3 Books in 1]” by Dr. Ethan Adams! This groundbreaking collection will guide you through every aspect of the medical billing and coding world, redefining your professional path. Here’s how this collection will transform your skills: • Clear Fundamentals: Learn the essential elements of medical billing and coding. • ...