Showing results by narrator "John Lewis" in All Categories

The ultimate guide to transforming your customer service, company culture, and customer experience, endorsed by all the top names in the field. Great customer service may be today's most essential competitive advantage. This book gives a step-by-step plan to craft a customer service culture and...

The legendary members of the Jensen family gather together at the Sugarloaf Ranch for one Christmas homecoming they’ll never forget - if they live through it....Smoke Jensen looks forward to spending a quiet holiday with the family. But an unexpected arrival from south of the border has him reaching for his guns, defending his land - and risking everything he loves....

Originally broadcast on Radio 4 in 2003-4, We’ve Been Here Before is the topical, satirical, historical panel game that aims to show beyond all doubt that there’s nothing new in the news. Hosted by award-winning comedian, broadcaster and Whose Line Is It Anyway? star Clive Anderson, it takes a wry, witty look at long-gone days through a present-day lens, as the panellists battle it out to discover who’s got the best memory for detail when it comes to raking up the past.

Caprock, Texas is a sleepy cow town until oil is discovered in the 1920s. Suddenly thousands of people stream in to find their fortune. Some are honest folk like Elise and Victor Underwood, who pray for a little luck with their daily bread. But too many are two-bit swindlers. And then there’s frontier mobster Big Boy Daugherty. Sheriff Dave Buckalew faces a whole different set of circumstances as his town springs to life — in good and not-so-good ways.

Sound advice from the author and other songwriters on what it takes to write more marketable, successful songs! This unique manual gives tips related to chords and chord progressions for all styles of songs: types of chords used in commercial and non-commercial songs, chord sequences, key modulations through the use of chord changes, simple and complex chord changes, open chords, barre chords, and much more!

Dark Lands tells the story of two people from different sides of the nation that struggle to survive after a devastating attack breaks the back of the United States. It is a journey in which the whole world is sent spiraling towards a dark future where humans are an endangered species. Jonathan Fisher is an average man living in Minnesota whose very sanity is tested when everything about his normal life is ripped away in an instant. He is left to survive in a new world full of victims, brigands, and a man-made plague that turns its victims into violent, mindless cannibals.

Columnist, critic and award-winning author Craig Brown is well known for his Private Eye parodies lampooning politicians and celebrities. He has written for numerous newspapers, both under his own name and as his alter egos Wallace Arnold and Bel Littlejohn. Collected here are Brown's four fantastic radio series, plus two bonus programmes in which he discusses his life and work.

Archaeologist Annja Creed reluctantly accepts an assignment on behalf of the US Government. She is to lead an expedition to the top of Mount Ararat to find the truth about what is thought to be the remains of Noah's Ark. But while she doubts the massive anomaly is really the Ark, she can't help but wonder what is up there. Annja must escort a group of militant fundamentalists through civil unrest in eastern Turkey, but the impending war is nothing compared to the danger that lies hidden within the team.

When long-serving council leader Roland Whittaker loses his seat to a Monster Raving Loony Party candidate with the same surname and initials, he is both flabbergasted and furious. Young Robin Whittaker (who conducted his entire campaign dressed in a chicken outfit and a Viking helmet) isn’t happy either – he only stood for election as a student prank. Everyone expects him to resign, but he’s persuaded to stick it out, and it’s not long before he’s being proclaimed Mayor (and appointing a very unconventional Mayoress...)

Sound advice from a published songwriter and an experienced singer/musician who once worked for London Records. Twenty-seven songwriting contracts! Some are these the author has used in his past as well as new contracts that he has revised and added additional material to. Unique and informative for the songwriter seeking advice on the music business and what he or she needs to be aware of when signing music business deals. A great reference guide!

A surprise Russian thermonuclear first strike nearly a century earlier had transformed the United States into a decimated wasteland, its people enslaved by rampaging hordes of brutal Soviet invaders. But one man has refused to allow the flames of freedom to flicker out. The ultimate champion of a lost democracy, he is Ted Rockson - the Doomsday Warrior!

Three days before Christmas, Matt Jensen is traveling the Denver and Pacific railway when an avalanche slams down onto the train, trapping it in desolate Trout Creek Pass. But it wasn’t an act of nature that caused the accident; it was a gang of outlaws attempting to rescue their leader, who is being taken to Red Cliff to be hanged. As Smoke Jensen and Duff MacCallister frantically try to make their way to the scene, Matt struggles to save the survivors, among them a young woman with a dark past, a merchant seaman turned rancher, and a senator with his very ill young daughter.

Whether you want to transform your body, succeed in your career/business, radically improve your discipline, or eradicate bad habits, this book will give you a simple-to-follow blueprint to to be an effective achiever. Learn why motivation is only five percent of your success, the biggest motivational myths and how they block your success, the hidden dangers of most "motivational" books out there, and more.

What does it mean to think, believe, and act like an American? Get the Declaration of Independence, the Constitution, the Bill of Rights, and other important United States historical documents all in one book! The soul of America is far more than a concept—it is a people. Even the most sacred...

Life's special moments are meant to be celebrated. That's why Hazel Lavigne launched and perfected her own event planning company outside of Fort Lauderdale, Florida. As a single mother in her early 30s, Hazel means business when it comes to her career. But when her daughter's life is suddenly in jeopardy, Hazel has no choice but to pack up and move back to her hometown of York, Maine. Little does she know that this roller coaster ride she has found herself on is only just beginning.

A deadly vampire disease. A savage insurgence. Will a powerful creature be her savior or her downfall? Vampire Jerusa Phoenix is painfully turning to stone. Struggling to escape an undead disease, she and her friends must locate a being known as the Necromancer to set her free. But with his whereabouts unknown and an army of savages closing in, Jerusa's prospects grow weaker by the hour. Depending on Silvanus to rally the Divine Vampires while she hunts for the cure, a powerful secret could once again transform Jerusa's life.

A short, furry, ferocious man took the stage at The Orlando Timeshare Hut, with an unmistakable sense of urgency. He was comical at first glance. Neanderthal-like, with enormous haunches. As his football coach at Yale remarked decades prior, "He had a high rump perfect for the power needed to play nose guard." He was the boss, and his gaze to the audience of 250 "sales associates" from his timeshare company behemoth said as much.

Blockchain is one of the biggest innovations of the century, with some experts going as far as comparing it with the creation of the internet itself. With the blockchain, there is substance behind the hype: In a matter of 10 years, the technology has gone from zero to being the underlying technology for serious alternatives to traditional banking and personal finance options.

How do retail managers determine the best possible candidate for leadership roles? Many go with their gut, which sometimes works well for those with strong experience and intuition - but relying on this method can also backfire spectacularly. In The Retail Leadership Profile, veteran retail manager Jon Dario offers an alternative to gut-based guesswork. His leadership profile succinctly identifies the 13 character traits that make the ideal retail leader.

If she's spared execution, can a vampire with second sight save the ones she loves? Jerusa Phoenix lives in fear of judgment. Unlike the harmless smirks she received back in school, a negative opinion from the Stewards of Life could get the newly-made vampire killed. With an army of savages on the rise and terrifying new creatures in pursuit, Jerusa wonders if approval for her immortality is actually the least of her worries...