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An excellent supplement to any ITIL 4 High-velocity IT training course.

ITIL® 4 High-velocity IT (HVIT)–Your Companion to the ITIL 4 Managing Professional HVIT Certification is a study guide designed to help students pass the ITIL® 4 high-velocity IT module.

Josie Beaumont is a free spirit. She changes jobs about as often as she changes her relationship status. Frequently! The only constants in her life are the comfy old shoes that she refuses to part with. When unemployment looms again, she’s intrigued by a job opportunity at a dog kennels in rural Devon. As someone who thrives on change, a move to the sticks doesn’t faze her at all. She’s expecting life in the country to be quiet and uneventful. What she’s not expecting is Sam.

Josie loves her new life in the country with Sam. But she has a secret that she doesn’t want anyone to know. Unfortunately, it’s hard to keep anything to yourself in a tiny village. Lizzie is adjusting to motherhood and finding it more demanding than she ever expected. Life has become a haze of sleep deprivation and dirty nappies, and it’s taking its toll on her relationship with Max. Emily has finally got the man of her dreams. However, life with Jack isn’t as straightforward as she expected. A certain ex-girlfriend and money worries wreak havoc on their relationship.

When Sukey Reynolds receives news of a death at the elegant Mariners Hotel, she is intrigued. Who could possibly have wanted to hurt Dr. Whistler, a shy and retiring archaeology professor? The dusty documents he was carrying couldn’t possibly be of value, could they? You would never expect this sophisticated establishment to be home to murder. What secrets are hiding inside the charming Mariners Hotel?

Lizzie Beaumont has it all: a great career, a wealthy fiancé, and the wedding of her dreams just months away. But when her fiancé puts work before her again, she sets off for a week in the picturesque town of Hope Cove. She’s hoping for time away from the chaos to find herself. When the gorgeous guy next door asks her for decorating help, Lizzie finds herself all too eager to please. The week she expected to drag suddenly flies by, and before she knows it, she has to return to her other life.

In a land ruled by werewolves and shadowed by rebellion, Gwynn’s quiet life as a goat herder is shattered when a full moon brings tragedy to her family’s farm. Determined to protect her loved ones, Gwynn embarks on a journey that takes her from the enchanted forests to the heart of the royal castle, where secrets, curses, and dangerous alliances lie in wait.

ITIL® 4 Drive Stakeholder Value (DSV)–Your Companion to the ITIL 4 Managing Professional DSV Certification is a study guide designed to help students pass the ITIL 4 specialist: drive stakeholder value module.

Since Faye met her gorgeous Aussie boyfriend Dan, they’ve traveled all over the world to meet in amazing, crazy, and romantic locations. They’ve eaten gateaux in a chateau, chocolate torte in a moonlit port, and even had stolen kisses in a sparkling Christmas market. Neither of them wanted to settle down… until now. When Dan asks Faye to marry him and to move to Australia it throws a real spanner in the works. Faye’s daughter Emma needs her here, so moving to the other side of the world - even for a hunk like Dan - simply isn’t an option. Is it?

Suzanne's life changes forever the day she receives a visit from Rose Anderson, the woman who has been living with her estranged father, Don. Don is dead, but Rose wants Suzanne to have his possessions - including a series of intimate diaries and a mysterious collection of photographs of women. To Suzanne's shock, one of the photos is of her friend, Sophie, who died 10 years ago in an unexplained and devastating fire. But Don met Sophie only once, during an unsettling visit he paid Suzanne just days before Sophie's death.... So why did he have a picture of her?

As fascists march across the cobbled piazzas and past the towered buildings of her beloved home city, 20-year-old Devora’s worst fears come true. Along with her Jewish parents and twin little brothers they are torn away from everything they love and sent to an internment camp huddled in the mountains. Her father promises this war will not last long....

Following a whirlwind four-month romance, lawyer Claire and hotel entrepreneur Angus are engaged to be married. Happy and successful, and ready to start their new life together, Claire and Angus find what they believe to be the perfect home. But when Claire meets Mark, the man selling them the house, he looks eerily familiar. He looks exactly like the man she loved five years ago, the man she couldn’t bear to lose.

When the ground shifts, where is one true thing to be found? Jane, in her twenties, is left parentless when her father dies suddenly; a second shock follows when his Will reveals the existence of a son no-one knew of. Now Wildings, the family home, must be sold. Spanning two generations, the novel tells the story of Bridget, Jane’s mother, trapped in an unhappy marriage on which her career depends, and of stone-carver Meg, who wants only independence but is enmeshed in conflicting loyalties and desires when Adam, a young artist, enters their lives, to devastating effect.

Damian closed his heart off to Amy when she married another guy six years ago. But as the mother of his children she was never out of his life completely—and not often far from his thoughts. Now, she’s separated from her husband and the chemistry between her and Damian is as sizzling as it was when they first met. Can they navigate the treacherous waters of love and forgiveness and give their relationship a second chance? And will they find a way to be the family they were always meant to be, even when it seems everything is against them?

When Tara Fitzpatrick tells a string of lies during the world’s most informal job interview, she has no idea of the path she’s set herself on. Renovating the rundown bookshop with her new boss, James, turns out to be more fulfilling than she could ever have imagined. Soon, she finds herself falling in love with the quaint little shop. And with James. But Tara has never let herself dream of a happy ever after. Ever since she was a little girl, she knew she would never have children.

Never trust anyone. Never trust yourself. Rachel has made poor decisions in the past, but she has always tried her best for her daughter. When Vivian needed a fresh start, Rachel didn't hesitate to move them far from London. She just wishes she could shake the nagging doubt that Vivian is hiding...

On a dark night, on a mountain road, a young couple, Matthew and Stacey, are on their way home from a night out. Their car breaks down, and Matthew leaves to look for help. By the next morning, Stacey is found murdered in the car and Matthew is missing, presumed guilty of her murder. Called to the scene, Detective Alex King and her team soon see some terrifying links - to another local young man who is missing and to the discovery of a body from 30 years ago.

Ellie McTavish’s world turns upside down when a deadly diagnosis comes out of nowhere. Feeling adrift as she recovers from life-saving surgery at home, she impulsively bids on a vintage caravan, only to discover the next day that she’s won it. So she grabs her friend Fee and takes it on an impromptu road trip... well, that’s the plan, until it breaks down outside the tiny village of Magpie Cove in Cornwall. Unexpectedly stranded, the two women don’t have much choice but to stay there until it’s fixed. At least the local mechanic, Mark, is distractingly handsome.

Emily only meant to spend a week in Hope Cove. But when the quirky locals involve her in various events, she happily extends her stay. She just wishes Jack was with her and not stuck working back in Oxford. For Lizzie, Emily’s visit is well-timed. She’s struggling to balance work and family life, and having her friend nearby is exactly the breath of fresh air she needs. Josie has everyone worried. She’s trying her best to stay upbeat, but after two failed pregnancies, she’s definitely lost some of her sparkle.

Connie stared out at the quiet Cornish sea as the hazy early morning light bathed the horizon in a beautiful golden glow. She inhaled the salty, cleansing ocean air, looked down at the handwritten note and wiped away the lone tear that had started to fall... Connie hasn’t been back to Magpie Cove – a seaside fishing village nestled between the cliffs – for years. When she thinks of the cove’s cobbled streets and cheerful cottages, she has to fight to push down memories she’d rather keep buried in the past.

Emily Winters would do anything for her best friend Josie. Every week they meet for a catch-up at the Old Boathouse - an idyllic little café by the Thames where Josie’s boyfriend Jack works. As the summer draws on, life seems perfect. Emily’s writing career is taking off and she’s throwing herself into the dating scene. There’s just one problem: she compares all the men she meets to Jack. And none of them measure up.