It's Your Ship
Management Techniques from the Best Damn Ship in the Navy (revised)
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Narrated by:
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D. Michael Abrashoff
When Captain Abrashoff took over as commander of USS Benfold, it was like a business that had all the latest technology but only some of the productivity. Knowing that responsibility for improving performance rested with him, he realized he had to improve his own leadership skills before he could improve his ship. Within months, he created a crew of confident and inspired problem-solvers eager to take the initiative and responsibility for their actions. The slogan on board became "It's your ship," and Benfold was soon recognized far and wide as a model of naval efficiency. How did Abrashoff do it? Against the backdrop of today's United States Navy, Abrashoff shares his secrets of successful management including:
- See the ship through the eyes of the crew: By soliciting a sailor's suggestions, Abrashoff drastically reduced tedious chores that provided little additional value.
- Communicate, communicate, communicate: The more Abrashoff communicated the plan, the better the crew's performance. His crew eventually started calling him "Megaphone Mike," since they heard from him so often.
- Create discipline by focusing on purpose: Discipline skyrocketed when Abrashoff's crew believed that what they were doing was important.
- Listen aggressively: After learning that many sailors wanted to use the GI Bill, Abrashoff brought a test official aboard the ship-and held the SATs forty miles off the Iraqi coast.
- From achieving amazing cost savings to winning the highest gunnery score in the Pacific Fleet, Captain Abrashoff's extraordinary campaign sent shock waves through the U.S. Navy. It can help you change the course of your ship, no matter where your business battles are fought.
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1. Not being treated with respect or dignity
2. Being prevented in making an impact
3. Not being listened to
4. Not being rewarded with more responsibilities
5. Low pay
The top four reasons are controllable by the leaders of the organization, which is what Captain Abrashoff set off to do. The book isn't the result of years of research and studying business operations. Captain Abrashoff worked with his crew to come up with ideas to make it the best damn ship in the Navy. Particularly admirable was that Captain Abrashoff gave his crew the responsibilities they were willing to take on and trusted they would do it well. Many leaders would be unwilling to give up what they perceive as their source of power - the ability to tell people how to do their jobs.
Trust your crew to do their best
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Third reading this book.
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Great read for educators!
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Very insightful
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Excellent leadership advice!
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