Showing titles in Conflict Resolution & Mediation

Working with difficult people can reduce your morale, threaten your productivity, deplete your energy, and waste your time. But you don't have to be helpless in the face of other people's craziness! Knowing how to handle coworkers' disruptive behavior is one of the most important career skills you can have, allowing you to become a more valuable employee and a more self-reliant person.

Apprenez à gérer les personnalités toxiques au travail. Des experts en stratégie d'entreprise livrent leurs conseils pour apprendre à gérer les personnalités toxiques au travail, quel que soit leur profil : paranoïaque, anxieux, narcissique, hystérique, etc. S'appuyant sur des cas concerts, ils montrent comment trouver la bonne attitude et les bonnes paroles afin de désamorcer les tensions et de rétablir des relations apaisées.

Learn the ins and outs to win every time you negotiate. This book will teach you how to behave to have the final call in every negotiation. Click "Buy Now" and enjoy a better and significant life and career.

What You Aren't Seeing uniquely combines the uplifting story of Herbert Greenberg, the founder of a global management consulting firm, with insights into the psychology of leaders and practical guidance on uncovering and developing true leadership potential in yourself and others. This life-changing guide shows you how to question your habits, preconceptions, and strategies for connecting with people in order to identify your personal leadership strengths and optimize them for personal and career growth.

This is the companion book to the online course Why Conflict Models Don’t Work When the Problem Is Bullying. In this audiobook, author Jennifer Hancock discusses the differences between a conflict model and a bullying elimination model and how we can use elimination models to resolve both conflicts and harassment situations ethically and effectively. Workplace bullying and harassment situations often masquerade as conflict. But they aren’t. Applying a conflict resolution model to a bullying or harassment situation makes the problem worse.

Ninguna empresa está exenta de problemas de poder: choque de personalidades, competencia por los mismos objetivos, guerras entre departamentos… Pero necesitas trabajar de forma productiva con todos tus compañeros por el bien de tu empresa y de tu carrera. Para conseguirlo sin comprometer tus valores, debes reconocer que existen dinámicas de poder y reglas no escritas que tienes que saber gestionar.

Dirty Diversity is a practical guide for organizations looking to strengthen their diversity, equity, and inclusion efforts. This guide includes strategies for effective conversations on challenging topics, tips for creating workplace training sessions and workshops, and cost-effective ways to improve the corporate culture. Gassam reveals her success stories as well as not-so-successful stories from her consulting experiences, and what was learned along the way.

This book discusses how passive-aggressive behavior is rewarded. Techniques to ensure passive-aggressive behavior doesn’t interfere with workflow, how to take responsibility for your part of the interaction, and how to make sure you aren’t part of the problem. This discussion will cover three reasons why people behave passive-aggressively and help you learn how to respond professionally and effectively to the problem so that these individuals don’t wreak havoc in your workplace.

In Creative Conflict, negotiation experts Bill Sanders and Frank Mobus use a dynamic, dialectical approach to show how negotiations are driven by competition and cooperation at the same time. They believe that when we tiptoe around conflict, we negotiate in a halfhearted way that limits our results. By contrast, creative negotiators probe and push until they hit a wall of disagreement, and then they figure out how to get past it.

How to FIGHT Office Politics and Emerge as a Winner: A Guide to Navigate Corporate Minefields Are you exhausted from navigating the murky waters of office politics? Do you aspire to thrive in your career without compromising your values? How to FIGHT Office Politics and Emerge as a Winner is your ultimate guide to mastering corporate dynamics, fostering collaboration, and emerging victorious in even the most challenging workplace environments. This book delves deep into the psychology of workplace politics, exploring the key players, power dynamics, and the thin line between influence and ...

Os conflitos estão cada vez mais presentes em nossa vida. Eles dividem a sociedade, envenenam nossas relações e nos impedem de colaborar uns com os outros. Ameaçam tudo o que valorizamos e amamos – da família ao trabalho, da democracia ao futuro do planeta. A verdade é que nunca solucionaremos todos os conflitos, mas podemos transformá-los. Com décadas de experiência nas negociações mais difíceis ao redor do mundo, William Ury nos ensina a criar um caminho para o possível, encontrando maneiras criativas de converter conflitos destrutivos em soluções positivas para todas as partes.

Dealing with Anxiety at Work: Cultivating Calm in the Workplace Chaos** Workplace stress is more than just long hours and tight deadlines—it’s the constant pressure, overthinking, and anxiety that can quietly drain your confidence, focus, and well-being. Dealing with Anxiety at Work is a practical, compassionate guide designed to help you regain control in high-pressure professional environments. Whether you struggle with performance anxiety, difficult coworkers, burnout, or fear of failure, this book offers realistic tools to help you stay calm, grounded, and confident at work. Inside,...

A simple, practical guide for dealing with difficult people. Do you know a difficult person? Have others ever accused you of being difficult? If so, The Difficult People First-Aid Guide is for you. In it, you will find: Fundamental reality checks that will help you assess your situation and offer reassurance. Actions you can take right now to "stop the bleeding" in strained relationships. Recommendations to prevent future problems with others.Don’t assume your relationships could never improve. This concise guide can show you where to begin with easy-to-follow techniques you can put into ...

Ohne ein gutes, verlässliches Team könnten viele Führungskräfte ihre Ziele niemals erreichen. Doch leider werden viele Teams von internen Machtkämpfen, Streitigkeiten und den daraus resultierenden Misserfolgen ausgebremst - und die Führungskräfte schaffen es dann oft auch mit Leistungsanreizen oder Belohnungen nicht, ein Team wieder in die Spur zu bekommen. Doch warum sind hier manche Vorgesetzte oft erstaunlich hilflos?

In three must-listen books, you’ll master effective communication one step at a time. The Communication Guru Collection teaches you how to talk effectively, master small talk, and listen empathically. Every book in the collection delivers highly practical techniques that you can quickly apply to your everyday conversations. Using the skills in each book, your communication ability will skyrocket, leading to more meaningful connections, more effective conflict resolution, and a greater influence on everyone graced by your company.

Stand in your truth and transform your family business legacy! Navigating the intricate dance of running a family business while maintaining strong relationships with your loved ones can seem like an enigma, especially when cultural expectations and generational differences come into play. So, how do you manage your professional responsibilities while earning the love and respect of your family? Is it possible to take charge of your business and feel confident and in control, all while maintaining a great relationship with your relatives?

Family Business Management provides an accessible overview of the core aspects of family business, with an international, practice-based perspective. Structured in four parts, the book covers key topics such as family firm goals, conflict management, human resources, strategy, financial management, family and business governance, and succession planning. A wide variety of cases and examples are used throughout the book to highlight cultural and institutional differences between family businesses in contrasting contexts.

Secretos de un empresario mexicano de talla mundial para triunfar en la vida y en los negocios.

Conflict is something that many people shy away from or avoid altogether. Others are ready for battle at the first sign of conflict and immediately begin strategizing their approach to victory. No matter the approach, the outcome is usually the same—a disconnect. The real loss is often the relationship.

Arguments don’t have to wreck the night–or the relationship. They just need a translator. The 5 Conflict Languages reveals five distinct “fight dialects” most couples use and gives you one lightning-quick phrase plus a micro-action to calm each one in under two minutes.