Showing results by narrator "Christine Marshall" in All Categories

Chief Customer Officer 2.0 will give you a proven framework that has launched and advanced the customer experience transformation in businesses around the world. And it will take years off your learning curve. Written by Jeanne Bliss, worldwide authority on customer experience, and preeminent thought leader on the role of the customer leadership executive, this book follows the five-competency model she uses to coach the C-Suite and chief customer officers.

For Iris, he sudden impulse to write a piece about her mother leads to a shot at literary success. The piece recounts an eerie Irish fairy tale her mother used to tell her at bedtime - and nestled inside is the sad story of her mother's death, a strange, untimely end in a fire 30 years ago. When Iris returns to the remote Hotel Equinox in the Catskills, the place where she grew up, to write her mother's biography and search for her mother's missing manuscript, she unravels a haunting mystery that threatens to envelope her.

"Christine Marshall narrates a chilling near-future thriller...The complex plot shifts between three main storylines, but Marshall keeps all of them clear through her straightforward delivery." — AudioFile Magazine Null States continues Campbell Award finalist Malka Older's Centenal Cycle: the...

Asian American private investigator Lydia Chin knows New York City's Chinatown, its people, and its ways as no outsider ever could. It's a city within a city, a rich melange of smells, sounds, dark shops, and close-knit families - a world all its own. And in all of Chinatown, there is no one like Lydia, who has a nose for trouble, a disapproving Chinese mother, and a partner named Bill Smith who's been living above a bar for 16 years. Hired to find some precious stolen porcelain, Lydia follows a trail of clues from highbrow art dealers into a world of Chinese gangs.

An all-new anthology showcasing the dragons of the Forgotten Realms world, including a new story from New York Times best-selling author R.A. Salvatore. This anthology features all-new stories by R.A. Salvatore, Ed Greenwood, Elaine Cunningham, and the authors of the R.A. Salvatore's War of the Spider Queen series. It fleshes out many of the details from the current Year of Rogue Dragons trilogy by Richard Lee Byers and includes a short story by Byers.

Encounters at the Heart of the World concerns the Mandan Indians, iconic Plains people whose teeming, busy towns on the upper Missouri River were, for centuries, at the center of the North American universe. We know of them mostly because Lewis and Clark spent the winter of 1804-1805 with them, but why don't we know more? Who were they really? In this extraordinary book, Elizabeth A. Fenn retrieves their history by piecing together important new discoveries in archaeology, anthropology, geology, climatology, epidemiology, and nutritional science.

A "gray rhino" is a highly probable high-impact yet neglected threat - kin to both the elephant in the room and the improbable and unforeseeable black swan. Gray rhinos are not random surprises but occur after a series of warnings and visible evidence. The bursting of the housing bubble in 2008, the devastating aftermath of Hurricane Katrina and other natural disasters, the new digital technologies that upended the media world, the fall of the Soviet Union...all were evident well in advance.

Book five in the hilarious and action-packed Total Mayhem series from New York Times bestselling author Ralph Lazar, starring Dash Candoo, an ingenious problem-solver, with fantastic friends and a bottomless backpack of brilliant gadgets.

From 1979 to 1989 a million Soviet troops engaged in a devastating war in Afghanistan that claimed 50,000 casualties - and the youth and humanity of many tens of thousands more. Creating controversy and outrage when it was first published in the USSR - it was called by reviewers there a "slanderous piece of fantasy" and part of a "hysterical chorus of malign attacks".

Elizabeth Carlson is living in the pits of hell - also known as grief. Her husband of eight years, the father of her four children and the love of her life, died from cancer. Grady's prognosis was grim even from the start, but Liz never gave up hope he would survive. How could she, when he was everything to her? Six months later she is trying to pick up the pieces of her shattered life and get the kids to school on time. Both seem impossible. Everything seems impossible these days.

First comes love. Then comes marriage. Then comes...a baby carriage? Isn’t that what all women want? Not so for Claudia Parr. And just as she gives up on finding a man who feels the same way, she meets warm, wonderful Ben. Things seem too good to be true when they fall in love and agree to buck tradition with a satisfying, child-free marriage. Then the unexpected occurs: one of them has a change of heart.

In Seth Dickinson's highly-anticipated debut The Traitor Baru Cormorant, a young woman from a conquered people tries to transform an empire in this richly imagined geopolitical fantasy. Baru Cormorant believes any price is worth paying to liberate her people-even her soul. When the Empire of...

Still Notorious, Radical, and Revolutionary 50 Years Later. A survival guide from one of the greatest creative organizers of the 20th century—now with a new foreword by co-conspirator, Lisa Fithian. Throughout the 1960's and 70's, Abbie Hoffman criss-crossed the country, ferreting out...

The traitor Baru Cormorant is now the cryptarch Agonist - a secret lord of the empire she's vowed to destroy. Hunted by a mutinous admiral, haunted by the wound which has split her mind in two, Baru leads her dearest foes on an expedition for the secret of immortality. It's her chance to trigger a war that will consume the Masquerade. But Baru's heart is broken, and she fears she can no longer tell justice from revenge...or her own desires from the will of the man who remade her.

Set in the Netherlands, the beautiful land of windmills, tulips, and wooden shoes, the story concerns the experiences of the impoverished Brinker family, including the thrilling race for the silver skates. The good deeds of the Brinker children, Hans and Gretel, help to restore their father's health and bring about their own good fortune.

This is the remarkable behind-the-scenes story of the creation and growth of Airbnb, the online lodging platform that has become, in under a decade, the largest provider of accommodations in the world. At first just the wacky idea of cofounders Brian Chesky, Joe Gebbia, and Nathan Blecharczyk, Airbnb has disrupted the $500 billion hotel industry, and its $30 billion valuation is now larger than that of Hilton and close to that of Marriott.

Nicki Janssen's days are numbered, but she refuses to accept her fate lying down. Defying her father and doctors, she hits the road with a pocketful of cash, a bus ticket - and a romantic fantasy of riding off with her childhood crush. Handsome, dangerous Brad Ward is facing a different kind of sentence. Sent to prison for felony murder, he has escaped and rekindled his relationship with Nicki. But when Nicki's father joins forces with a deputy sheriff, the search for the runaways ignites a manhunt.

Everyone knows that feisty, sensual Gerry Fitzgerald wasn't always so outspoken. As a young novitiate, Gerry became pregnant, fleeing the altar just as she was about to take her vows and never breathing a word about why. Twenty-eight years later the child she gave up for adoption has returned, a grown woman looking for answers. Now Gerry must learn how to defuse the years of guilt, shame, and bitterness that divide her from her daughter.

Stained glass artist Juno McKay is forced to confront the events that shattered the intense friendship between herself, her best friend, Christine, and her husband, Neil, when she discovers, after years of absence, that Christine is to deliver a lecture at their college reunion. Despite her misgivings, Juno finds herself compelled to attend the lecture about the history of one of Penrose College's most hallowed works of art.

It's been 20 years and two election cycles since Information, a powerful search engine monopoly, pioneered the switch from warring nation-states to global microdemocracy. The corporate coalition party Heritage has won the last two elections. With another election on the horizon, the Supermajority is in tight contention, and everything's on the line.