Dale Carnegie & Associates' Listen!

The Art of Effective Communication

By: Dale Carnegie & Associates

Narrated by: Dan Strutzel

Why do we so often fail to connect when speaking with business colleagues, family members, or friends? Wouldn't you like to make yourself heard and understood in all of your relationships? Using vivid examples, easy-to-learn techniques, and practical exercises for becoming a better listener and making yourself heard and understood, Dale Carnegie will show you how it's done, even in difficult situations.

Founded in 1912, Dale Carnegie Training has evolved from one man's belief in the power of self-improvement to a performance-based training company with offices worldwide. Dale Carnegie's original body of knowledge has been constantly updated, expanded, and refined through nearly a century's worth of real-life business experiences. He is recognized internationally as the leader in bringing out the best in people, and over eight million people have completed a Dale Carnegie course.

©2017 Dale Carnegie & Associates (P)2017 Gildan Media LLC

Great Lessons

I loved the stories to give illustrations, the quizzes and the PDF guide that came with it. It is really more like a course.

The body language chapter was insightful and unexpected.

A course translated into a book

This book is clearly a lesson that a business or institution might hire to come and train their associates. There is plenty of good information in here. This isn't the best book I've read on communication and listening, but it's certainly not bad.

Carnegie legacy

Dale Carnegie continues to live on with the associates. This is a simple and solid (being free and included at the time of this writing doesn't hurt) audiobook on the most important part of any conversation... listening. not just "hearing."

This book is a keeper!!

I'm going to listen to this book once a month. I need to learn how to effectively communicate.

Good message and learnings

Overall the book is really good about shaping messages and communication and outlining sound conflict resolution practices. However, there are many annoying mistakes and errors in the pdf that comes with it - and also in the audio recording because they are reading the pdf. As an example - in the section "What's Your Conflict Style" - they mis-numbed the items - there are only 24 but numbered as 25 because they skipped over #23. Also in that section, when you are adding up your score to see your conflict style - they put the question #s next to the style. Fish and Ostrich are identical numbers (4,9,14,19) but Fish should really be (7,12,17,21,22). Also they have #23 listed under Dog, but there isn't a #23. Even the recording goes from #22 to #24 - skipping #23. The book is good - the pdf workshop document is just poorly done. Not much thought put into it, and certainly not proofread as it should have been. It does however put into perspective the type of listener you are - in the case of noticing the clerical errors, I was an Analyst type of listener.