Showing titles in Policy & Administration

Effective laboratory leadership requires far more than technical skill. It demands a deep understanding of operations, people, systems, and long-range strategy. Conquer the ASCP Diplomate in Laboratory Management DLM Exam provides a clear, structured, and comprehensive guide to every domain of modern laboratory management. Through steady, focused chapters, this book explores the responsibilities that shape safe, efficient, and resilient laboratory operations. Readers and listeners move through financial foundations, workflow design, quality systems, regulatory expectations, human resources ...

Doctor AI: Reimagining Health, Rebuilding Trust, Delivering Health 4.0 offers a bold, system-wide blueprint for transforming healthcare in the twenty-first century. Robin Blackstone, MD, brings decades of clinical, organizational, and policy experience to one of the most urgent questions of our time: how to deliver effective, affordable health at scale.

As a healer, you want to heal, but often, you can feel trapped in a life of exhaustion, burnout, and misery. You are forced to sacrifice your family, relationships, and health - only to realize you still aren’t making the difference you were born to make. Many people have a dream to make a greater difference healing with their own signature soul-satisfying programs, without putting their family at risk, but they have no idea how to do that...until now.

The American health insurance system is anything but simple to maneuver. Health plan enrollees become entangled in an intricate and opaque maze of confusion, often resulting in frustration, regret, and deep debt. Health plan and health care technology veteran Marc S. Ryan seeks to demystify the US health care system, helping Americans become wiser consumers and allowing them to navigate the maze with more confidence and certainty. Using his decades of experience, Marc outlines a bipartisan blueprint to transform America’s unique system without upending the employer-based system.

In June 2009, Wendell Potter made national headlines with his scorching testimony before the Senate panel on health care reform. This former senior vice president of CIGNA explained how health insurers make promises they have no intention of keeping, how they flout regulations designed to protect consumers, and how they skew political debate with multibillion-dollar public relations campaigns designed to spread disinformation.

Well-heeled American corporations have long had a financial stake in undermining scientific consensus and manufacturing uncertainty. In The Triumph of Doubt, former Obama and Clinton official David Michaels details how corrupt science becomes public policy - and where it's happening today.

In Mission-Driven Leadership, Mark Bertolini, the long-time chairman and CEO of Aetna, the Fortune 500 health insurance company, reveals that genuine leadership is not about dollars and market share but about improving lives and communities. Mark Bertolini didn't get to the corner office through...

First, do no harm - doctors, nurses, and clinicians swear by this code of conduct. Yet in hospitals and doctors' offices across the country, errors are made every single day - avoidable, simple mistakes that often cost lives. Inspired by two medical mistakes that not only ended in unnecessary deaths but hit close to home, Dr. Peter Pronovost made it his personal mission to improve patient safety and make preventable deaths a thing of the past, one hospital at a time.

You Can’t Chart the Future: Why Broken Systems Make or Break Tomorrow’s EMS and Nursing Leaders Healthcare isn’t broken by accident. It’s broken by design. And those paying the highest price are the ones wearing the scrubs. From empty ER chairs where leaders should be sitting to the silent suffering of nurses and medics crushed by impossible systems, You Can’t Chart the Future rips the curtain back on the truth most won’t dare to say out loud. Dr. Orlando Rivera, a paramedic turned flight nurse turned executive, has lived it all—from blood-stained trauma bays to boardrooms ...

In the revised second edition of this engaging audiobook, Dennis Hursh, a physician's contract attorney since 1992, pulls back the curtain and tells physicians what they need to know before they sign a physician employment agreement. Dennis will help you understand the pitfalls in common compensation models and will also warn you about two aspects of physician employment agreements that can devastate the unwary.

Conquer the CMAA Exam: Your Guide to Passing the Certified Medical Administrative Assistant Certification Examination is a meticulously crafted study resource designed to help candidates ace the CMAA certification exam. This guide offers comprehensive coverage of all exam domains, including Scheduling, Patient Encounter, Medical Law and Ethics, Billing and Revenue Cycle, and Medical Practice Administrative Procedures and Logistics. Each section is detailed and includes practical examples to enhance understanding and retention. A standout feature of this guide is the complete 110-question ...

Managing your own health care—or a loved one's—can be daunting, especially if you are diagnosed with a serious illness. This book helps you weigh all the treatments, make decisions, and speak up for yourself when you need to.

Those who work in health and social care give inspiring support for the health, happiness and well-being of all – communities, societies and nations. Yet their workplaces often harm their own health and well-being, affecting care quality, motivation, patient satisfaction and corroding cultures of compassion. In these pages, an evidence-based approach to transforming the leadership and cultures of health and social care teams and organisations is described.

In Under the Big Tree, public health leader Ellen Agler and award-winning writer Mojie Crigler tell the moving stories of those struggling with these diseases and the life-saving work that can be-and has been - done to combat these NTDs. They introduce listeners to people from all walks of life - from car washers in Lake Victoria and surgeons on motorbikes to under-resourced local nongovernmental organizations (NGOs) and Big Pharma scientists - as they chronicle what has been called the largest public health program in the world.

The kidney is an extraordinary organ—in many ways the regulator, the metronome, the keeper of the human body’s delicate equilibrium. On a given day, minute by minute, it purifies the body of toxins it encounters from diet, climate, activity, and injury. It allows us to be and to move in the world. And yet most of us know so very little about these extraordinary vessels nestled in our bodies—and indeed millions of us only really learn about them when they stop working. Nearly a million Americans every year have end stage kidney disease, about 37 million have some form of chronic kidney disease.

NEW YORK TIMES BESTSELLER “Uncontrolled Spread is everything you’d hope: a smart and insightful account of what happened and, currently, the best guide to what needs to be done to avoid a future pandemic."" —Wall Street Journal “Informative and well paced.”—The Guardian “An intense...

In a country where health care is increasingly driven by profit, Margin over Mission exposes the dire consequences of corporate ownership in hospitals. James Kelly, an ICU nurse with over two decades of experience, narrates a gripping account of his final year at Lovelace Women's Hospital in Albuquerque, New Mexico—a year marred by preventable deaths, administrative changes, and the heartbreaking loss of a once-mission-driven institution to the clutches of Wall Street.

Your revenue cycle is either building enterprise value or quietly destroying it. There is no neutral. Every healthcare organization leaks revenue — through denied claims nobody appeals, underpayments nobody catches, coding gaps nobody measures, and patient balances nobody collects. For most practices, that leakage runs between $400,000 and $1,000,000 per $5 million in charges. Every year. Exposed but unaddressed. THE REVENUE BLUEPRINT is the definitive operational playbook for healthcare practice owners and C-suite executives who refuse to leave earned revenue on the table. Whether you ...

In Unfair Care, renowned healthcare innovator and top-of-his-profession dentist Dr. Bryan Laskin exposes a truth most patients never find out: the system is built to serve institutions, not you. The result? Overcharges, confusion, and a feeling that you’re always one step behind. Whether you’re a patient tired of being ignored, a clinician disillusioned by a failing system, or a change-maker ready to disrupt the status quo, Unfair Care will transform how you navigate and challenge the U.S. medical system.

Pharmacy Insider: Your Guide to Pharmacies, Medications & Prescriptions Master the Pharmacy Maze with Expert Insights on Prescription Processes, Refills, and Common Questions If you’ve ever stood at the counter wondering why your prescription isn’t ready—or felt unsure about what to ask next—this book is for you. Pharmacy Insider breaks down how things actually work behind the counter. From the moment your doctor sends the prescription to the time you walk out with your meds, you’ll get a clear picture of what’s happening, why delays happen, and what you can do to make the ...