Showing results by author "Tony Alessandra" in All Categories

Your ability to understand nonverbal communications is apparently not related to IQ, the ability to take tests, or the grades one makes in school. Practice tends to improve the ability to understand body language. People tested for body language comprehension generally score higher on second and subsequent tests than on their first tries.

>Is there any part of your life where being confident and feeling good about yourself is not of benefit? With this program you can begin building an unshakable belief in yourself. Through using these highly refined strategies, you can start generating the beliefs and attitudes that are crucial to the mindset of success.

Managers want to know how to maximize productivity and efficiency from their staff, salespeople need to build better rapport with customers, employees want to get along with their peers and managers. It's natural for people to aspire to success in business organizations. Those in helping professions want to provide better care for their patients and clients. Entertainers seek to reach a larger audience and more effectual agents, while speakers want to leave their audiences with something to grow on. Engineers want to fit into their workplace as they turn out more quality products. Diplomats...

This 2-part program gives you guidelines on preparing for an effective meeting - determining the purpose for the meeting, preparing an agenda, inviting the attendees, setting an appropriate time and place as well as the skills needed to be an effective meeting leader.

This program identifies the key elements of a first impression, and offers some skill-building tips on how to maximize yours. Topics covered include the five different aspects of who you are - your "Image Rainbow" - and how they impact your image, as well as how to jumpstart your way to a better overall image.

The fear of public speaking is the most common dread any of us will ever face. In fact, it's the number one phobia on the planet! Yet the ability to communicate effectively in front of a crowd is the most important skill to have if you want to advance your career. Being able to master your fear of public speaking and control your stage fright will bring you closer to phenomenal success than mastery of any other challenge.

Writing abilities are as visible as a person’s wardrobe. The impressions you leave through your written work last even longer, however, as memos, reports, and letters are read and often re-read. You may be bright, ambitious, and hardworking yet have a handicap that will stall your career climb on the lower rungs of the ladder: poor writing skills. By developing your writing skills, you will be able to persuade, direct, and influence the course of your organization and the direction of your career.

The top pro in selling anything today is not just a salesperson. He's a super salesperson, manager, and marketing strategist all rolled into one. He's a thorough student of his industry, his competition, his customers and prospects, and business trends that may affect his future sales. He segments his territory and constantly updates his analyses, objectives, strategies, and controls.

Listening is just as important as speaking. Good listening draws people to you. Poor listening causes them to drift away. This program offers a powerful set of tools to help you build your listening skills up to maximum effectiveness. Jumpstart your way to better listening today!

This book was planted with the seeds of inspiration and grew by virtue of research and creativity. The inspiration was the notion that street smarts plays a tremendous role in everything from survival to success in every walk of life. Next, we identified the characteristics of street smart people and set out to find corroboration for our theory. The research was comprised of interviews with people whom we believed were street smart. They ranged from CEO's, business owners, and management consultants to university professors, actors, political activists, and undercover cops. Our interviews ...

Apathy destroys profits, cripples production, and loses customers. Tony Alessandra's Customer-Driven Service program will motivate your people and get them customer-focused. They'll be right in sync with your company's message.

If customer-driven service isn't already one of your organization's goals, it should be. In this program, Tony Alessandra, an expert on building business relationships, outlines some sure-fire strategies for consistently "wowing" your customers. You'll learn how to identify and exceed their expectations, build long-term relationships, and create what Alessandra calls "moments of magic."

Body language is certainly not a new phenomenon. People have known about it and used it since the beginning of time. Before people developed language as a communications tool, they used body language to make their needs and desires known to other people. Also known as kinesics, body language describes human interaction excluding the use of written and spoken words. This broad definition encompasses everything from the subtlest raising of an eyebrow to the precise movements of the sophisticated sign language used by the deaf. Some nonverbal gestures are universal symbols. The chair at the ...

While you may not often hear the above statement in actual words, I'm sure you have experienced them. Receiving is about the message (both the words and the intent) being transmitted accurately from sender to receiver. Receiving is about listening for content and intent. Receiving is about asking questions and providing feedback to insure accurate transmission of the message. The communication process is not complete until you have verified the accuracy of the message received. This report is devoted to the skills needed to make sure we are accurately and effectively sending and receiving ...

In this audiobook, Dr Tony Alessandra covers the 5 negative flexibility traits. Flexibility is your willingness to engage in a range of behaviors not necessarily characteristic of your usual ways of behaving in order to be more effective in a situation or in a relationship.

In this idea-packed new audio program from Gildan Media, Communication Expert Dr. Tony Alessandra, author of the best sellers Relationship Strategies and The Ten Qualities of Charismatic People, will teach you the Ten Qualities of The World's Greatest Communicators. Tony has observed that the majority of the great leaders in the worlds of both politics and business are also great communicators.

This 2-part program will give you a guide to developing a more thorough understanding of nonverbal communication techniques. By increasing your awareness of nonverbal behavior, you can read the emotions and attitudes of fellow employees, supervisors, customers, and others you interact with inside and outside your organization. As a result, you will have a greater feeling for and awareness of all your interpersonal transactions.

Are you a salesperson who is constantly jumping from job to job, industry to industry? Are you always in hot pursuit of new customers - because the old ones aren't coming back for more services, or offering any referrals? Learn how collaborative selling will keep your customers coming back for seconds, thirds...and a lifetime of patronage!

Are you having difficulty building customer loyalty? Are you bringing in new customers because you can't keep existing ones?

The more services you provide a customer, the more reasons they'll have to give you repeat business. Cross-selling entails building lifetime relationships, problem solving, and even having your customers selling for you! This information-packed program will tell you, step by step, how to build customers for life!

Stop being a passive listener and start being an active listener, using a dynamic program called CARESS. These 6 steps to effective listening were created by acclaimed lecturer and author Tony Alessandra. Alessandra is a marketing strategist, an applied behavioral scientist, and an expert in building business relationships guaranteed to last a lifetime.